Managing performance in the public sector
By: Bruijn,Hans de
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Material type: 
BookPublisher: London/New York : Routledge, 2002Description: 129 p.ISBN: 041530038X.Subject(s): Setor Público | Empresa Pública | Efetividade | Serviço Público | Indicador de Desempenho
Contents:
- Part I 1. An introduction to performance measurement: the beneficial effect of performance measurement 2. The perverse effects of performance measurement 3. The resistance of perverted performance measurement - Part II 4. Design principles for performance measurement 5. Trust and interaction 6. Content and variety 7. Dynamic: towards lively performance measurement - Part III 8. The paradoxes of performance measurement
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352 B892m (Browse shelf) | Ex. 1 | Available | 10011736 |
Browsing Biblioteca Graciliano Ramos Shelves , Collection code: Livro Geral Close shelf browser
| 352. 4 C8373m Manual de obtenção de recursos federais para os municípios / | 352.1309316B86285d Desenvolvimento gerencial na administração pública do Estado de São Paulo | 352.1309749B9475n The New Jersey public works performance standards study : | 352 B892m Managing performance in the public sector | 352 B9528 Bureaucracy in the modern state : | 352 C2897o Organizational development in the public sector | 352 C3579 I Cátedra Internacional de Administración Pública : |
- Part I 1. An introduction to performance measurement: the beneficial effect of performance measurement 2. The perverse effects of performance measurement 3. The resistance of perverted performance measurement - Part II 4. Design principles for performance measurement 5. Trust and interaction 6. Content and variety 7. Dynamic: towards lively performance measurement - Part III 8. The paradoxes of performance measurement
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