Unlocking innovation : why citizens hold the key to public service reform
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BookSeries: DEMOS. Collection 24.Publisher: London : DEMOS, 2007Description: 185 p.ISBN: 9781841801827.Subject(s): Inovação | Parceria Público Privada | Reforma Administrativa | Aprendizagem Tecnológica | Gestão Tecnológica| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.24U5899u (Browse shelf) | 1 | Available | 10013894 |
Browsing Biblioteca Graciliano Ramos Shelves , Collection code: Livro Geral Close shelf browser
| 1.24T2559t Tecnologias da informação e comunicação : | 1.24T337f La formación en gobierno electrónico : | 1.24T337f La formación en gobierno electrónico : | 1.24U5899u Unlocking innovation : | 1.24W5161d Digital government : | 1.25B8233p No Planalto, com a Imprensa : | 1.25B8233p No Planalto, com a Imprensa : |
SUMMARY: CHAPTER I - INTERFACES: Participative public services - Simon Duffy Curriculum 2.0 - Educating the digital generation - Keri Facer and Hannah Green Doctor, the patient will see you now - Participating and innovating in healthcare - Jack Stilgoe and Faizal Farook CHAPTER II - LOCALITIES: Localism and innovation - A driver for innovation? - Paul Coen and Matthew Warburton Customer-driven service design - Chris Naylor Urban innovation and the power of mass imagination - Melissa Mean Innovation in public-private partnerships - Ian Keys and Roger O'Sullivan CHAPTER III - THE STRATEGIC CENTRE: Twenty-first-century civil servants - The story of Mindlab - Mette Abrahamsen Reforming through technology - Rob Watt Transforming government - David Varney CHAPTER IV - SYSTEMS OF GOVERNING: Porous government - Co-design as a route to innovation - Sophia Parker Scaling up innovation - The ultimate challenge - Geoff Mulgan and Simon Tucker Seven Kinds of learning - How governments should translate innovation into action - Tom Bentley
The everyday interactions between people and services are a deep and untapped source of new ideas...
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