Chapter 1 - New directions in leadership Purpose of this book Traditional approaches to leadership in government Charting a new leadership path in government Defining leadership in government Government and industry: a similar leadership crisis Awakening the giant: foreign competition and changing customers' wants and needs The awakening of government leaders Transformational leadership defined Transformational leadership principles Organization of this book Chapter 2 - Empowering systems Government organizations as systems Empowering organizations Cornerstones and beliefs of empowering organizations Empowering systems beliefs Chapter 3 - Transformational leadership: vision and strategy Create a vision for the organizational Develop a mission statement Establish organization values Identify the desirable outcomes that result from government organization efficiency and effectiveness Develop a strategic plan Align organizations to achieve desirable outcomes Principles that serve as the foundation for management action Chapter 4 - Transformational leadership: characteristics Chapter 5 - The skills of transformational leaders Conceptual skills Communication skills Guidelines for a presentation or speech Writing skills Teaching skills Coaching Chapter 6 - Transformational leadership behavior Power and organizational behavior Empowerment and organizational behavior Perception and behavior Leading others to lead themselves Criteria for team awards Leadership criteria Chapter 7 - Transformational leadership: substitutes Chapter 8 - Transformational leadership: inspiring change Need for a change Vision Sharing the vision Strategy for planned change Interventions Overcoming resistance to change Accessing change Empowerment systems survey Institutionalizing change Inspiration

(Macro) Mudanca Organizacional