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Performance measurement in government : issues and illustrations

Material type: materialTypeLabelBookSeries: Public Management. Occasional Papers ; 5.Publisher: Paris : OECD, 1994Description: 91 p.ISBN: 9264143025.Subject(s): Engenharia Reversa | Sistema Orçamentário | Administração Federal | Setor Público | Política Econômica | Rendimento | Avaliação de Desempenho | Empresa Pública | Efetividade | Estudo de Caso | Telecomunicações | Administração Municipal | Nova Zelândia | Canadá | Estados Unidos
Contents:
Chapter on International benchmarking as a tool to improve public sector performance: a critical overview by Cristopher Pollitt, Martin Cave and Richard Joss Chapter two Measurinhg performance in policy advice: a New Zealand perspective by D. K. Hunn Chapter three Performance measurement in taxation: the revenue Canada experience by W. V. Baker Chapter four The performance management and budget system of the city of Sunnyvale, California by John Mercer Chapter five Performance measurement in telecoms by David Shand, Morten Arnberg, Alvaro Veloso and Tim Irwin
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Item type Current location Collection Call number Copy number Status Date due Barcode
Livro Geral Biblioteca Graciliano Ramos
Livro Geral 658.3125 P4388 (Browse shelf) Ex. 1 Preparo Técnico 10005853

Chapter on International benchmarking as a tool to improve public sector performance: a critical overview by Cristopher Pollitt, Martin Cave and Richard Joss Chapter two Measurinhg performance in policy advice: a New Zealand perspective by D. K. Hunn Chapter three Performance measurement in taxation: the revenue Canada experience by W. V. Baker Chapter four The performance management and budget system of the city of Sunnyvale, California by John Mercer Chapter five Performance measurement in telecoms by David Shand, Morten Arnberg, Alvaro Veloso and Tim Irwin

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