Introduction by the Editors - Leonardo Caporarello, Fabrizio Cesaroni, Raphael Giesecke and Michele Missikoff Part I - Innovative ICT Enablers in Use on Organisational Level Empowering IT Organizations' Capabilities of Emerging Technology Integration Through User Participation in Innovation Based on IT - Nabil Georges Badr How and for What Purposes Global Food Brands Use Online Contests: Entertainment or Innovations? - Silvia Massa and Stefania Testa Future Internet: Cloud-Based Open Business Models - Fabrizio Cesaroni, Tindara Abbate and Massimo Villari Potential Benefits of the Deep Web for SMEs - Andreea-Roxanna Obreja, Penny Hart and Peter Bednar PART II - Specific ICT Enablers in Use for Innovation New Design Techniques for New Users: An Action Research-Based Approach - Tania Di Mascio and Laura Tarantino Context and Action: A Unitary Vision Within a Logic-Based Multi-agent Environment - Stefania Costantini, Giovanni De Gasperis, Giulio Nazzicone and Laura Tarantino From Care for Design to Becoming Matters: New Perspectives for the Development of Socio-technical Systems - Federico Cabitza and Angela Locoro Redefining the Mutual Positions of the Social and Technical Sides of Socio-Technical System - Giorgio De Michelis Co-production Through ICT in the Public Sector: When Citizens Reframe the Production of Public Services - Andrea Paletti 3-D Printing in the Spare Parts Supply Chain: An Explorative Study in the Automotive Industry - Marco Savastano, Carlo Amendola, Fabrizio D'Ascenzo and Enrico Massaroni 4D Printing: An Emerging Technology in Manufacturing? - Alessandra Ghi and Francesca Rossetti Part III - Implementing Innovative ICT Enablers How to Manage the Application Portfolio Over Time: A Qualitive Analysis - Roberto Candiotto, Silvia Gandini and Giulia Palmarini Marks & Spencer's RFID Initiative: Laying the Foundation for Omnichannel Retailing - Rebecca Angeles M-Health and Self Care Management in Chronic Diseases--Territorial Intelligence Can Make the Difference - Monica Sebillo, Maurizio Tucci, Genny Tortora, Giuliana Vitiello and Athula Ginige Enforcing Software Developers' Productivity by Using Knowledge and Experience - Pasquale Ardimento, Maria Teresa Baldassarre, Nicola Boffoli, Danilo Caivano, Michele Scalera and Giuseppe Visaggio Digital Services for New Model of Sustainable Mobility - Giuliana Vinci and Martina Musarra Part IV - Innovating Novel ICT Solutions Towards a Design Pattern Language to Assist the Design of Alarm Visualizations for Operating Control Systems - Rosa Romero-Gómez and Paloma Díaz A Generic, Multimodal Framework for Sensorial Feedback on Android Systems - Rosario Sensale, Francesco Cutugno and Antonio Origlia Modeling Replication and Erasure Coding in Large Scale Distributed Storage Systems Based on CEPH - Daniele Manini, Marco Gribaudo and Mauro Iacono Power Consumption Analysis of Replicated Virtual Applications in Heterogeneous Architectures - Gianfranco Ciardo, Marco Gribaudo, Mauro Iacono, Andrew Miner and Pietro Piazzolla An Agent-Based Platform for Resource Configuration and Monitoring of Cloud Applications - Rocco Aversa, Luca Tasquier and Davide Fusco Author Index