Preface The Authors PART ONE - THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS 1. The Challenge of Effective Public Organization and Management 2. Understanding the Study of Organizations: A Historical Review 3. What Makes Public Organizations Distinct 4. Analyzing the Environment of Public Organizations 5. The Impact of Political Power and Public Policy PART TWO - KEY DIMENSIONS OF ORGANIZING AND MANAGING 6. Organizational Goals, Effectiveness, and Performance 7. Formulating and Achieving Purpose: Power, Decision Making, and Strategy 8. Organizational Structure, Design, Technology, Information Technology, and Social Media 9. Understanding People in Public Organizations: Motivation and Motivation Theory 10. Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes 11. Leadership, Managerial Roles, and Organizational Culture 12. Teamwork: Understanding Communication and Conflict in Groups PART THREE - STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS 13. Managing Organizational Change and Development 14. Advancing Public Management Through Collaboration References Name Index Subject Index

"Understanding and Managing Public Organizations, through five editions, has met a need in course curricula in graduate courses in public administration and affairs, and has served as a reference book for scholars and doctoral students in this field. The book presents the major ideas and insights from organization theory, which focuses on the main dimensions and processes of organizations, including organizational goals and effectiveness, strategy, decision-making, structure and design, organizational change, operating environments, and related topics. The sixth edition will be updated to reflect recent developments in the field since publication of the fifth edition in 2014."--