Restructuring as a total project The total approach The key issues Delivering a staff reduction policy Change and the public sector A practical approach to change The role of the HR project team The HR project paln The communications sub-plan The financial package The leavers - sweetening the pill Change programmes Services provided under career change programmes Pre-decision services Services to leavers Techniques and career directions CVs/ application forms and covering letters Interviews Selection methods Career change inside an existing organisation Self-employment Portfolio jobs Outsourcing the restructuring project Comparative costs The case for outside help Outsourcing as a partnership Provision of services In-house versus external supplier Finding the right external supplier Starting the selection process The tender Establishing your market Criteria for selection Shortlisting and selection Post-selection briefing Appointing an external supplier - action summary Working models The national economic development office London underground The survivors Survivor in the public sector Anglia railways Lessons from the anglia railways example Other staff assistance services The holistic change model and beyond The public sector in the 1980s Order out of chaos The importance of the public sector The holistic approach to restructuring Managing careers in the new organisation The organisation's contribution Planning for the future

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