Managers as facilitators : a practical guide to getting work done in a changing workplace
By: WEAVER, Richard G
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Contributor(s): FARRELL, John D.
Material type: 
BookPublisher: San Francisco : Berrett-Koehler Publishers, 1997Description: 248 p.Subject(s): Técnicas Gerenciais | Capacitação Gerencial | Administradores | Trabalho em Equipe | Resolução de Conflitos| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 2.14W3631m (Browse shelf) | 1 | Available | 10007945 |
Introduction: the important new role for managers Part I - The essential elements of facilitation Chapter 1 - Facilitators focus on task Chapter 2 - Clarifying the charge and charter of the group Chapter 3 - Using yourself as an instrument to help the group Chapter 4 - Benefiting from individual differences Chapter 5 - Understanding group interaction and development Chapter 6 - Dealing with conflict Chapter 7 - The process of effective facilitation Chapter 8 - Active listening: the most important facilitation skill Part II - New insights into facilitation Chapter 9 - Facilitation is boundary management Chapter 10 - Facilitation is charge management Chapter 11 - Quick fix: solutions to common problems
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