Airport security, high reliability, and the problem of rationality
By: FREDERICKSON, H.George
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Material type: 
ArticlePublisher: September 2002Public Administration Review 62 , p. 33-43Abstract: The event of September 11, 2001, have raised troubling questions regarding the reliability and security of American commercial air travel. This article applies the concepts and logic of high-reliability organizations to airport security operations. contemporary decision theory is built on the logic of limited or buffered rationability and is based on the study or error-tolerant organizations. The concept of high-realibility organizations is based on the study of nearly error-free operations. For commercial air travel to be highly secure, there must be very high levels of technical competence and sustained performance; regular training; structure redundancy; collegial, decentralized authority patterns; processes that reward error discovery and correction; adequate and reliable funding; high mission valence;. reliable and timely information early-stageissues being faced by both local airports and the newly established Transportation Security Administration
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
The event of September 11, 2001, have raised troubling questions regarding the reliability and security of American commercial air travel. This article applies the concepts and logic of high-reliability organizations to airport security operations. contemporary decision theory is built on the logic of limited or buffered rationability and is based on the study or error-tolerant organizations. The concept of high-realibility organizations is based on the study of nearly error-free operations. For commercial air travel to be highly secure, there must be very high levels of technical competence and sustained performance; regular training; structure redundancy; collegial, decentralized authority patterns; processes that reward error discovery and correction; adequate and reliable funding; high mission valence;. reliable and timely information early-stageissues being faced by both local airports and the newly established Transportation Security Administration
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