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401.
|
Patron-client politics and its implications for good governance in Bangladesh
by SARKER, Abu Elias. Source: International Journal of Public Administration - IJPAMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia : Routledge, October 2008Availability: No items available
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402.
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Comparing welfare service delivery among public, nonprofit and for-profit work agencies
by Riccucci, Norma M | MEYERS, Marcia K. Source: International Journal of Public Administration - IJPAMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia : Routledge, October 2008Availability: No items available
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403.
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What services are public? what aspects of performance are to be a ranked? : the case of "services of general interest"
by WALLE, Steven Van de. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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404.
|
The Politics of governance ratings
by ARNDT, Christiane. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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405.
|
Rating the rankings : assessing international rankings of public service performance
by Hood, Christopher | DIXON, Ruth. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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406.
|
Rating and evaluating health services systems : the value of the life expectancy approach
by KERVASDOUÉ, Jean De. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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407.
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Performance measures, ranking and parental choice : an analysis of the english school league tables
by WILSON, Deborah | PIEBALGA, Anete. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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408.
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The Administrative and academic politics of ranking research : the case of the 2004 "public sector performance" study in the Netherlands
by Bouckaert, Geert. Source: International public management journalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available
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409.
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Are companies that implement TQM better learning organisations? : an empirical study
by MARTÍNEZ-COSTA, Micaela | JIMÉNEZ-JIMÉNEZ, Daniel. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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410.
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How to improve service quality : internal marketing as a determining factor
by TSAI, Yafang | TANG, Ta-Wei. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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411.
|
Implementing supply chain quality management
by KUEI, Chu-Hua | MADU, Christian N | LIN, Chinho. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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412.
|
Performance improvement after implementing the balanced scorecard : a large hospital's experience in Taiwan
by CHANG, Wen-Cheng | TUNG, Yu-Chi | HUANG, Chun-Hsiung | YANG, Ming-Chin. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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413.
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A study on medical services quality and its influence upon value of care and patient : focusing upon outpatients in a large-sized hospital
by KIM, Yang-Kyun | CHO, Chul-Ho | AHN, Seo-Kyu | GOH, In-Ho | KIM, Han-Joong. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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414.
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Review of the australian business excellence framework : a comparison of national strategies for designing, administering and promoting business excellence framework
by GRIGG, Nigel | MANN, Robin. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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415.
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An empirical research on the relationship between human capital and innovative capability : a study on Taiwan's commercial banks
by WANG, Hsing-Kuo | YEN, Yu-Fang | TSAI, Cheng-Fei | LIN, Yu-Chieh. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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416.
|
Hospital process orientation (HPO) : the development of a measurement tool
by GEMMEL, Paul | VANDAELE, Darline | TAMBEUR, Wim. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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417.
|
Fuzzy quality attributes for evaluating internet marketing system performance
by SHIH, Ya-Yueh | HU, Jan-Shiun. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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418.
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Managing channel quality : the consequential impacts of the grey market
by HUANG, Jen-Hung | LEE, Bruce C.Y | HSIAO, Chih-Tung. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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419.
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Quality in the construction industry : an application of DOE with goal programming
by GIJO, E.V | RAVINDRAN, G. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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420.
|
ISO 9000 and ISO 14000 standards : A projections model for the decline phase
by MARIMON, Frederic | HERAS, Iñaki | CASADESÚS, Martí. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, jan./feb. 2009Availability: No items available
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