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181.
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A Framework for building quality into construction projects : part I
by DELGADO-HERNANDEZ, David Joaquin | ASPINWALL, Elaine. Source: Total quality management & business excellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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182.
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Business ethics in tourism : as a dimension of TQM
by HOLJEVAC, Ivanka Avelini. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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183.
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Does labour quality matter on productivity growth? : the case of the taiwanese manufacturing industry
by SAN, Gee | HUANG, Tung-Chun | HUANG, Li-Hsuan. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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184.
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Conceptualising the perceived service quality of public utility services : a multi-level, multi-dimensional model
by BAI, Changhong | LAI, Fujun | CHEN, Ye | HUTCHINSON, Joe. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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185.
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Empirical investigation of ISO 9001 quality management systems' impact on organisational learning and process performances
by LAMBERT, Gilles | OUEDRAOGO, Noufou. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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186.
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The Direct and indirect impact of product quality on financial performance : a causal model
by LAKHAL, Lassâad | PASIN, Federico. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available
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187.
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Are companies that implement TQM better learning organisations? : an empirical study
by MARTÍNEZ-COSTA, Micaela | JIMÉNEZ-JIMÉNEZ, Daniel. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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188.
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How to improve service quality : internal marketing as a determining factor
by TSAI, Yafang | TANG, Ta-Wei. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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189.
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Implementing supply chain quality management
by KUEI, Chu-Hua | MADU, Christian N | LIN, Chinho. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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190.
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Performance improvement after implementing the balanced scorecard : a large hospital's experience in Taiwan
by CHANG, Wen-Cheng | TUNG, Yu-Chi | HUANG, Chun-Hsiung | YANG, Ming-Chin. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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191.
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A study on medical services quality and its influence upon value of care and patient : focusing upon outpatients in a large-sized hospital
by KIM, Yang-Kyun | CHO, Chul-Ho | AHN, Seo-Kyu | GOH, In-Ho | KIM, Han-Joong. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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192.
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Review of the australian business excellence framework : a comparison of national strategies for designing, administering and promoting business excellence framework
by GRIGG, Nigel | MANN, Robin. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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193.
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An empirical research on the relationship between human capital and innovative capability : a study on Taiwan's commercial banks
by WANG, Hsing-Kuo | YEN, Yu-Fang | TSAI, Cheng-Fei | LIN, Yu-Chieh. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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194.
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Hospital process orientation (HPO) : the development of a measurement tool
by GEMMEL, Paul | VANDAELE, Darline | TAMBEUR, Wim. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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195.
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Fuzzy quality attributes for evaluating internet marketing system performance
by SHIH, Ya-Yueh | HU, Jan-Shiun. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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196.
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Managing channel quality : the consequential impacts of the grey market
by HUANG, Jen-Hung | LEE, Bruce C.Y | HSIAO, Chih-Tung. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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197.
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Quality in the construction industry : an application of DOE with goal programming
by GIJO, E.V | RAVINDRAN, G. Source: Total quality management and business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available
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198.
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Party politics as usual? : the role of political parties in EU legislative decision-making
by LINDBERG, Björn | RASMUSSEN, Anne | WARNTJEN, Andreas. Source: Journal of European Public PolicyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, December 2008Availability: No items available
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199.
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Who leads, who follows? : re-examining the party-electorate linkages on european integration
by HELLSTRÖM, Johan. Source: Journal of European Public PolicyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, December 2008Availability: No items available
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200.
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Decision-making dynamics in the European Commission : partisan, national or sectoral?
by WONKA, Arndt. Source: Journal of European Public PolicyMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, December 2008Availability: No items available
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