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21.
Handbook on business process management 1 : introduction, methods, and information systems / edição por Clyde W. Holsapple. --

by Holsapple, Clyde W [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Heidelberg : Springer, 2013Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.365 H236] (1).

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22.
Educational media and technology yearbook / editado por Robert Maribe Branch, Hyewon Lee e Sheng-Shiang Tseng. --

by Branch, Robert Maribe [editor] | Lee, Hyewon [editor] | Tseng, Sheng-Shiang [editor].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Springer, 2020Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 371.33 E2478] (1).

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23.
Innovation in the public sector : smarter states, services and citizens / por Fatih Demir. --

by Demir, Fatih.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Springer, 2022Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.367 D381i] (1).

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24.
Behavioral Insights for Policy Design A New Framework for Understanding Wicked Social Problems and Designing Policies for Real Citizens

by Lichand, Guilherme | Serdeira, Amiris de Paula | Rizardi, Bruno.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Gewerbestrasse Springer Nature Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 320.6 L698b] (1).

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Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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