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261. Decentralising public service management

by Pollitt, Christopher | BIRCHALL, Johnston | PUTMAN, Keith.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Houndmills : Macmillan, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.13P775d] (1).

262. Empowering the customer : the citizen in public sector reform / por Victor Ayeni. --

by Ayeni, Victor.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : Commonwealth Secretariat, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.3 A976e] (1).

263. An outsider's inside view - management reforms in government : a review of international practices and strategies / por Mohan Kaul. --

by Kaul, Mohan.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: [s.l.] : IIAS/CAPAM, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.44 K216o] (1).

264. The future of governing

by Peters, B. Guy.

Edition: 2. ed. revMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Kansas : University of Kansas, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 321.8 P4811f] (1).

265. Ações premiadas no 8º Concurso Inovação na Gestão Pública Federal - 2003 / organizado por Andrea Barreto de Paiva e Frederico Augusto G. Araújo. --

by Concurso Inovação na Gestão Pública Federal, 8 Brasília 20 de julho de 2003 | Paiva, Andrea Barreto de [org.] | Araújo, Frederico Augusto G [org.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Brasilia : Enap, 2004Online access: Acesso ao PDF Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.40630981 A253 2003] (3). On order (1).

266. Escolas de governo e gestão municipal / organizado por José Mario Brasiliense Carneiro e Alexandre Amorim. --

by Carneiro, José Mario Brasiliense [org.] | Amorim, Alexandre [org.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: São Paulo : Oficina Municipal, 2003Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.669 E747] (2).

267. Criando valor público : gestão estratégica no governo

by MOORE, Mark H.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro / Brasília : Uniletras / ENAP, 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.18M8211c] (3).

268. Civil service reform and structural adjustment / por S. K. Das. --

by Das, S. K.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Delhi : Oxford University Press, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.44 D2291c] (1).

269. Pesquisas de satisfação dos usuários dos serviços públicos : conceitos e instrumentos.

by Brasil. Ministério do Planejamento, Orçamento e Gestão.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Brasilia : ENAP, 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.669 B7464p] (2). Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.669 B7364p] (1).
On order (1).

270. Transparência e responsabilização no setor público : fazendo acontecer

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Brasilia : Ministério do Planejamento, Orçamento e Gestão. Secretaria de Gestão 2002Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 351.0723 T7726] (2).

271. La fin des technocrates? / por Luc Rouban. --

by Rouban, Luc.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Paris : Presses de Sciences Po, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.4060944 R853f] (1).

272. La fonction publique / por Luc Rouban. --

by Rouban, Luc.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Paris : Editions La Decouverte, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.630944 R853f] (1).

273. Strategic choices in reforming public service employment : an international handbook

by | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Palgrave, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.03S8981s] (1).

274. The politics of civil service reform / por David A. Schultz e Robert Maranto. --

by Schultz, David A | Maranto, Robert.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Nova York : Peter Lang, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.440973 S3871p] (1).

275. The new public service

by Light, Paul C.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : Brookings Institutions , 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23L7232n] (1).

276. Administrations in transition : modernisation of public administration in four countries: Portugal, the Netherlands, Ireland and France / por Isabel Corte-Real... [et al.]. --

by Corte-Real, Isabel | Nomden, Koen | Kelly, Michael | Petiteville, Franck.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Maastricht : European Institute of Public Administration, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.406094 C827a] (1).

277. Competency management in the Flemish and Dutch civil service

by Hondeghem, Annie.

Source: The International Journal of Public Sector ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2000Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

278. Public service and democracy : ethical imperatives for the 21st century / por Louis C. Gawthrop. --

by Gawthrop, Louis C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Chatham House , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 321.8 G284p] (1).

279. Bureaucracy vs. democracy in the minds of bureaucrats : to what extent are these ideologies compatible with one another? / por Sung-Don Hwang. --

by Hwang, Sung-Don.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Nova York : Peter Lang, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.63 H991b] (1).

280. Legitimacy in public administration : a discourse analysis / por O. C. McSwite. --

by McSwite, O. C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Thousand Oaks : SAGE, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 320.011 M1756l] (1).

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