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1.
Sustainability of benchmarking networks : a case-based analysis

by ADEBANJO, Dotun | MANN, Robin.

Source: Total quality management & business excellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available

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2.
Best practices in New Zealand organizations for rewarding and reconizing employee innovations and achievements

by CAMPBELL-ALLEN, Nicky | MANN, Robin | HOUSTON, Don.

Source: Total quality management & business excellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available

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3.
Revisiting a TQM research project : the quality improvement activities of TQM

by MANN, Robin.

Source: Total quality management & business excellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Taylor & Francis, July-August 2008Availability: No items available

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4.
Review of the australian business excellence framework : a comparison of national strategies for designing, administering and promoting business excellence framework

by GRIGG, Nigel | MANN, Robin.

Source: Total quality management and business excellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Routledge, November-December 2008Availability: No items available

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5.
Constructs and systems : connecting strategy deployment and performance excellence

by SAUNDERS, Max | MANN, Robin | SMITH, Robin.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, jan./fev. 2009Availability: No items available

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6.
A study of the validity of three majos business excellence models in the Asia pacific region

by JAYAMAHA, Nihal | GRIGG, Nigel | MANN, Robin.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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