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1. Employee surveys : strategic aid or hand-grenade for organisational and culture change?

by Hartley, Jean.

Source: The International Journal of Public Sector ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2001Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

2. Evolving forms of quality management in local government : lessons form the Best Value pilot programme

by Lewis, Michael | Hartley, Jean.

Source: Policy & PoliticMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2001Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

3. Leading and learning? How knowledge transfer in the beacon council scheme

by Rashman, Lyndsay | Hartley, Jean.

Source: Public Administration an International QuarterlyMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

4. Innovation in Governance and Public Services : past and present

by Hartley, Jean.

Source: Public Money & ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxford : Blackwell Publishing, January 2005Availability: No items available

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Escola Nacional de Administração Pública

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  • +55 61 2020-3139 / biblioteca@enap.gov.br
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