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1. Citibank's cycle ride to satisfaction

by RUCKER, Rochelle.

Source: Human Resource Management International DigestMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2000-2001Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

2. Applying the ISO standards to a construction company - a case study

by HIYASSAT, Mohammed A. Salem.

Source: International Journal of Project ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: aug. 2000Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

3. An investigation into issues related to the latest version of iso 9000

by BHUIYAN, Nadia | ALAM, Nadeem.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, March 2005Availability: No items available

4. A structural analysis of the impact of quality management practices in purchasing on purchasing and business performance

by SÁNCHEZ-RODRÍGUEZ, Cristóbal | HEMSWORTH, David.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, March 2005Availability: No items available

5. Quality management practices in Indian service firms

by BANERJI, Kunal | GUNDERSEN, David E | BEHARA, Ravi S.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, May 2005Availability: No items available

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