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1.
Potential for comparative public opinion research in public administration

by Bouckaert, Geert | WALLE, Steven Van de | KAMPEN, Jarl K.

Source: International Review of Administrative SciencesMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Thousand Oaks, CA : Sage publications, June 2005Availability: No items available

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2.
Assessing the relation between satisfaction with public service delivery and trust in government : the impact of the predisposition of citizens toward government on evalutions of its performance

by KAMPEN, Jarl K | WALLE, Steven Van de | Bouckaert, Geert.

Source: Public Performance & Management ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Armonk, NY : M.E. Sharpe, June 2006Availability: No items available

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3.
Peut-on mesurer la qualité des administrations publiques grâce aux indicateurs de gouvernance?

by WALLE, Steven Van de.

Source: Revue Française d´Administration PubliqueMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Paris : ENA, 2005Availability: No items available

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4.
What services are public? what aspects of performance are to be a ranked? : the case of "services of general interest"

by WALLE, Steven Van de.

Source: International public management journalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Philadelphia, PA : Routledge, September 2008Availability: No items available

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5.
Public service performance and trust in government : the problem of causality

by WALLE, Steven Van de | BOUCKAERT, Geerd.

Source: International Journal of Public Administration - IJPAMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: New York : Marcel Dekker, 2003Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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