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Handbook of human resource management in government - San Francisco : Jossey-Bass, 1998 - 705 p. - The Jossey-Bass Nonprofit & Public Management .

Part one: Human resource management in a reinvented goverment 1 - The changing role of the personnel office 2 - State civil service systems 3 - Beyond civil service: the politics of the emergent paradigm 4 - Toward diversity in the workplace 5 - Managing an aging workforce: trends, issues and strategies 6 - Understanding organizational climate and culture Part two: the legal enviroment of human resource management 7 - Human resource management legal issues: an overview 8 - A practical guide to affirmative action 9 - Sexual harassment in the workplace 10 - Understanding the americans with disabilities act 11 - Managing conflict in the workplace Part Three: managing human resources 12 - The high-performance organization in government: strategic thinking and HR administration 13 - Federal employee unions and the human resource management function 14 - Organizational investment in employee development 15 - Staffing the bureaucracy: employee recruitment and selection 16 - Effective job analysis methods 17 - A practical guide to conducting assessment centers 18 - Designing effective performance appraisal systems Part four: tools for integrating human resources into the organizational mission 19 - Benchmarking performance 20 - Strategic planning for human resource managers 21 - Designing and conducting employee attitude surveys 22 - Total quality management 23 - Choosing and using human resource consultants: focusing on local government 24 - Utilizing volunteers in the workplace 25 - Anticipating and coping with technological change in the workplace 26 - Budgeting essentials for human resource managers Part five: motivating and compensating employees 27 - The role of the manager in employee motivation 28 - Work management and job avaluation systems in a government environment 29 - Designing and creating an effective compensation plan 30 - Merit pay mania: transformation polarized support and opposition into a working consensus 31 - Employee benefits: from health care to pensions Conclusion: toward effective human resource management Name index Subject Index

0787940992


Gestão de Pessoas
Serviço Público
Comportamento Organizacional
Desempenho Organizacional
Seguridade Social
Conflito
Motivação
Qualidade Total
Consultoria
Engenharia Reversa
Sindicato
Recrutamento de Pessoal
Seleção de Pessoal
Centro de Avaliação
Administração Estratégica
Voluntariado
Manual

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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