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From defect reduction to reduction of waste and customer/stakeholder satisfaction (understanding the new TQM metrology (Record no. 10781)

000 -LEADER
fixed length control field 00973naa a2200193uu 4500
001 - CONTROL NUMBER
control field 10655
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211155121.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030131s2002 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name DAHLGAARD, Jens J.
9 (RLIN) 2661
245 10 - TITLE STATEMENT
Title From defect reduction to reduction of waste and customer/stakeholder satisfaction (understanding the new TQM metrology
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. December 2002
520 3# - SUMMARY, ETC.
Summary, etc. With the evolution of quality from inspection and defect reduction to the new management philosophy, TQM, a new quality metrology is needed. Contributions to buildings the new TQM Metrology in the form of principles, guidelines and examples are presented and discussed
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name DAHLGAARD, Su Mi Park
9 (RLIN) 19633
773 08 - HOST ITEM ENTRY
Title Total Quality Management
Related parts 13, 8, p. 1069-1085
Place, publisher, and date of publication Oxfordshire : Routledge, December 2002
International Standard Serial Number ISSN 09544127
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20030131
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101029
Operator's initials, OID (RLIN) 1150^b
Cataloger's initials, CIN (RLIN) Carolina
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-28 2017-09-28 2017-09-28 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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