| 000 -LEADER |
|---|
| fixed length control field |
01334nam a2200325uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
1974 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190212093400.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
001030s1998 xx ||||g| |0|| 0 por d |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.18 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
B8233p |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
por |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Pesquisa de satisfação dos clientes externos do MARE : |
| Remainder of title |
relatório final |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Brasilia : |
| Name of publisher, distributor, etc. |
MARE, |
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
133 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
- Resultados das discussões |
| -- |
1. Visão institucional do Mare |
| -- |
2. Aspectos tangíveis |
| -- |
3. Confiabilidade |
| -- |
4. Prestabilidade |
| -- |
5. Projeção de atributos |
| -- |
- Resultados dos testes projetivos |
| -- |
1. Imagem |
| -- |
2. Associação livre de palavras |
| -- |
3. Personificação |
| -- |
4. Card sorting - Interação Mare-clientes |
| -- |
5. Card sorting - Pinturas |
| -- |
- Resultados dos questionários |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Avaliação de Desempenho |
| 9 (RLIN) |
12937 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Administração Pública Direta |
| 9 (RLIN) |
12198 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Atendimento ao Cidadão |
| 9 (RLIN) |
12988 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Satisfação do Cliente |
| 9 (RLIN) |
12074 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Controle de Qualidade |
| 9 (RLIN) |
12058 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Usuário |
| 9 (RLIN) |
13163 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestão da Qualidade |
| 9 (RLIN) |
14078 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
12745 |
| Topical term or geographic name entry element |
Relatório |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Estatística |
| 9 (RLIN) |
11991 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Brasil |
| 9 (RLIN) |
12876 |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
BRASIL. Ministério da Administração Federal e Reforma do Estado |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20001030 |
| Operator's initials, OID (RLIN) |
Rutele |
| Cataloger's initials, CIN (RLIN) |
Rutelene |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20120813 |
| Operator's initials, OID (RLIN) |
1156^b |
| Cataloger's initials, CIN (RLIN) |
Isabel |
