| 000 -LEADER |
|---|
| fixed length control field |
00887nam a2200277uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
7112114554013 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211163257.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
071121s2007 xx ||||g| |0|| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0662274733 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.15 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
S3491c |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
SCHMIDT, Faye |
| 9 (RLIN) |
9657 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Client satisfaction surveying: Common measurements tool |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Ottawa : |
| Name of publisher, distributor, etc. |
Canadian Centre for Management Development, |
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
50 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
- Common measurements - A Framework |
| -- |
- Common measurements - Methodology |
| -- |
- Summary and Recommendations |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Satisfação do Cliente |
| 9 (RLIN) |
12074 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Marketing |
| 9 (RLIN) |
12212 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Pesquisa de Satisfação do Cliente |
| 9 (RLIN) |
21528 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Qualidade |
| 9 (RLIN) |
12842 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Canadá |
| 9 (RLIN) |
13666 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
STRICKLAND, Teresa |
| 9 (RLIN) |
20477 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20071121 |
| Operator's initials, OID (RLIN) |
1455^b |
| Cataloger's initials, CIN (RLIN) |
mayze |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20120830 |
| Operator's initials, OID (RLIN) |
0904^b |
| Cataloger's initials, CIN (RLIN) |
Isabel |
