| 000 -LEADER |
|---|
| fixed length control field |
01271nam a2200217uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
2590 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190612194718.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
001108s1993 xx ||||g| |0|| 0 eng d |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
2.16 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
C6787t |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
2331 |
| Personal name |
Cohen, Steven |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Total quality management in government : |
| Remainder of title |
a practical guide for the real world |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San Francisco : |
| Name of publisher, distributor, etc. |
Jossey-Bass Publishers, |
| Date of publication, distribution, etc. |
1993 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
228 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Part One: what is total quality management ? |
| -- |
1. How TQM can strengthen government performance |
| -- |
2. The basic concepts of TQM |
| -- |
3. How TQM revolutionizes management |
| -- |
Part two: implementing total quality management in public organizations |
| -- |
4. Getting prepared: understanding and overcoming barriers to change |
| -- |
5. Taking the first steps: analyzing your work |
| -- |
6. Managerial strategies for implementing TQM |
| -- |
Part Three: total quality management in the real world |
| -- |
7. Bringing TQM to the environmental protection agency's office of underground storage tanks |
| -- |
8. TQM success stories |
| -- |
9. Making TQM work in government: real-world strategies |
| -- |
Index |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Qualidade |
| 9 (RLIN) |
12842 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
BRAND, Ronald |
| 9 (RLIN) |
14404 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20001108 |
| Operator's initials, OID (RLIN) |
Rutele |
| Cataloger's initials, CIN (RLIN) |
Rutelene Raphael |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20030811 |
| Operator's initials, OID (RLIN) |
Rutele |
| Cataloger's initials, CIN (RLIN) |
Rutelene Raphael |
