| 000 -LEADER |
|---|
| fixed length control field |
00570nz a2200193n 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
20424 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
BR-BrBEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200409145654.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100913s1996 mgb 000 0 por d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
8585447419 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
BR-BrBEM |
| Transcribing agency |
BR-BrBEM |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
18 |
| Classification number |
658.562 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| -- |
8 |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
658.562 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
G393 |
| -- |
1996 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Gestão pela qualidade total em serviços : |
| Remainder of title |
casos reais |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Belo Horizonte : |
| Name of publisher, distributor, etc. |
Fundação Christiano Ottoni, |
| Date of publication, distribution, etc. |
1996. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
398 p. : |
| Other physical details |
il. ; |
| Dimensions |
24 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Controle de qualidade |
| General subdivision |
Estudo de casos |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Controle de qualidade |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
