How organisations measure success : the use of performance indicators in government
By: CARTER, Neil
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Contributor(s): KLEIN, Rudolf
| DAY, Patricia
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Material type: ![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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Contents:
Revolution or resurrection? The history of a concept Models, measures, and muddles: organisational and conceptual dimensions of performance indicators The criminal justice system: police, courts, and prisons The welfare system: social security and the national health service The private sector: banks, building societies, and retail stores Managing monopolies: railways, water, and airports Performance indicators in the 1990s: tools for managing political and administrative change
Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.23C3231h (Browse shelf) | 1 | Available | 10001555 | |
Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.23C3231h (Browse shelf) | 2 | Available | 10001556 |
Revolution or resurrection? The history of a concept Models, measures, and muddles: organisational and conceptual dimensions of performance indicators The criminal justice system: police, courts, and prisons The welfare system: social security and the national health service The private sector: banks, building societies, and retail stores Managing monopolies: railways, water, and airports Performance indicators in the 1990s: tools for managing political and administrative change
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