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1. Análise de valor : um caminho criativo para otimização dos custos e do uso dos recursos

by ABREU, Romeu Carlos Lopes de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14A162a] (1).

2. Les systemes de mesure de la performance

by HARVARD Business Review.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : Editions d'Organisation, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05.2S9956s] (1).

3. Mudando para melhor : as melhores praticas para transformar sua empresa

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1997Title translated: Better change: best practices for transforming your organization.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01M943mm] (1).

4. A estratégia em ação : balanced scorecard

by KAPLAN, Robert S | NORTON, David P.

Edition: 3. edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 1997Title translated: The balanced scorecard.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14K175e] (2).

5. MEDINDO o Desempenho Empresarial

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 2000Title translated: Measuring Corporate Performance.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14M4914m] (1).

6. Indicadores de qualidade e do desempenho : como estabelecer metas e medir resultados

by TAKASHINA, Newton Tadachi | FLORES, Mario Cesar Xavier.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14T1364i] (1).

7. Performance measurement and evaluation

by | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : SAGE ; Open University, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01P4388p] (1).

8. The politics of quality in the public sector : the management of change

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Routledge, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11P7695p] (2).

9. How organisations measure success : the use of performance indicators in government

by CARTER, Neil | KLEIN, Rudolf | DAY, Patricia.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Routledge, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23C3231h] (2).

10. Gestao efetiva e privatizacao : uma perspectiva brasileira

by FARIAS NETO, Pedro Sabino de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.18F224g] (1).

11. Gestão de instituições de ensino

by TACHIZAWA, Takeshy | ANDRADE, Rui Otavio Bernardes de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : FGV, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.06T117g] (2).

12. RAVEtm : integrated value management for customer, human, supplier and invested capital

by STRACK, Rainer | VILLIS, Ulrich.

Source: European Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

13. From teaching to practice, via consultancy, and then to research

by SOUTHERN, Geoff.

Source: European Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

14. Assessing the performance of strategic alliances : matching metrics to strategies

by CRAVENS, Karen | PIERCY, Nigel | CRAVENS, David.

Source: European Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: 2000Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

15. Balanced scorecard e a gestao do capital intelectual : Alcancando a performance balanceada na economia do conhecimento

by REZENDE, Jose Francisco.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.08R467b] (1).

16. Balanced Scorecard (BSC) : uma visão metodológica para o acompanhamento de sua implementação / por Edla M. B. Lima... [et al.]. --

by LIMA, Edla M. B | Silva, Maristela J. da | Araújo, Marlene | Cunha, Cintia P. da.

Source: Revista do Serviço Público - RSPMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Brasília : ENAP, 2003Online access: Acesso ao PDF Availability: No items available

17. O sistema de gestão balanced scorecard seus impactos sobre a teoria de custos

by ROCHA, Joséilton Silvera; SELIG, Paulo Mauricio.

Source: Revista de Controle e Administração - RCAMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Controladoria Geral do Município, Jan. /Jun. 2006Availability: No items available

18. Construindo o diálogo entre competência, recursos e desempenho organizacional

by FERNANDES, Bruno Henrique Rocha; FLEURY, Maria tereza Leme.

Source: RAE Revista de Administração de empresasMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : FGV, Out. /Dez. 2006Availability: No items available

19. Alignment : using the balanced scorecard to create corporate synergies

by KAPLAN, Robert S | Norton, David P.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard Business School, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14K172a] (1).

20. Indicadores de gestão de recursos humanos : usando indicadores demográficos, financeiros e de processos na gestão do capital humano

by ASSIS, Marcelino Tadeu de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05A8483i] (1).

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