Contents:
Introducing the topic - Donald J. Savoie Role of national governments Globalization, institutions, and governance - B. Guy Peters Intergovernmental relations and democratic citizenship - David Cameron e Richard Simeon How do we know how good public services are? - Christopher Pollitt Rethinking the boundaries Blurring the public-private divide - Vincent Wright Relations between ministers/ policians and public servants: public service bargains old and new - Christopher Hood Public service in an information society - Ignace Snellen The dialectics of accountability for performance in public management reform - Peter Aucoin e Ralph Heintzman Organizing for service delivery: criteria and opportunities - Jonathan Boston Externalities and relationships: rethinking the boundaries of the public service - Jon Pierre Vision of public service Managing at the top - Jacques Bourgault e Donald J. Savoie Public employment and the future of the public service - Patricia W. Ingraham, B. Guy Peters, Donald P. Moynihan The future of reform - B. Guy Peters
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