La prestacion de rechange des services:pour une gouvernance partagee au Canada

I - Conceptual issues. Dossiers conceptuels Alternative service delivery: tranforming the practices of governance Power sharing in the alternative service delivery world Alternative service delivery and the prospects for success: political leadership and performance measurement Responsiveness and accountability: the drivers of alternative service delivery II - Rethinking direct delivery Special operating agencies: a culture change in the Manitoba government Les unites autonomes de service dans la fonction publique de Quebec Reforming the Canadian food Inspection System: an opportunity to build a new national system Getting the giant to Kneel: a new human resources delivery network for Canada III - New Institutional arrangements A saskatchewan vision for health: who really makes the decisions ? Bringing health closer to home: reform in British Columbia Literacy in your own backyard: the challenge in New Brunswick B - Public-private partnerships. Partenariats entre les secteurs public et prive Delegated administrative organizations Flying the user-managed skies: the story of Nav Canada Taking strategic alliance to the world C - Citizen-centred governance Citizen-centred governance: implications for inter-governmental Canada Conclusion Biographies