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1.
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Alternative service delivery : sharing governance in Canada
by . Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto, Ontario : Institute of Public Administration of Canada, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19A4665a] (1).
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2.
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Concessao de servico publico
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Revista dos Tribunais, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19C7444c] (1).
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3.
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Concessoes e permissoes de servicos publicos : comentarios a lei n.8.987, de 13 de fevereiro de 1995, e a Medida Provisoria n.1.017, de 1995 das Concessoes do Setor Eletrico
by Mukai, Toshio. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Saraiva, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19M9536c] (1).
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4.
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La charte des services publics
by FRANCE. MINISTERE DE LA FONCTION PUBLIQUE ET DES REFORMES ADMINISTRATIVES. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : Ministere de la Fonction Publique et des Reformes Administratives, [199-]Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19F8156c] (1).
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5.
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The public services yearbook 1996/97
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : Pitman Publishing, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19P9761p] (1).
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6.
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Informe de actividad sobre la reforma del Estado en Francia
by ESPANHA. MINISTÉRIO DE ADMINISTRACIONES PÚBLICAS. INSTITUTO NACIONAL DE ADMINISTRACION PÚBLICA. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrid : INAP, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.001INAP 17] (2).
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7.
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La reestructuracion del sector de empresas y servicios publicos
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Caracas : CLAD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 3.002CLAD 3] (1).
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8.
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A adocao do sistema de franquia nos correios do Brasil : um estudo sobre qualidade e produtividade no setor publico
by LEITE, Valdecy Faria. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : UFRJ, 1996Dissertation note: Doutorado Universidade Federal do Rio de Janeiro Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19L5334a] (2).
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9.
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Concessoes de servicos publicos e regulamentacao
by Concessoes de servicos publicos e regulamentacao Belo Horizonte 1995 Nov. 20-24. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Belo Horizonte : Fundacao Joao Pinheiro, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19C7444c] (2).
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10.
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Issues for debate in American Public Policy
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Washington, D.C : A Division of Congressional Quarterly, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5I864i] (1).
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11.
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Government at work : best practices and model programs
by HOLZER, Marc | Callahan, Kathe. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Thousand Oaks : SAGE Publications, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19H7623g] (1).
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12.
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Quasi-markets and social policy
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : MacMillan Press, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19Q19q] (1).
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13.
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Developper la qualite du service : charte qualite et engagements dans les services publics
by COMISSARIAT A LA REFROME DE L'ETAT (France). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : La Documentation Francaise, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 320.644 C7334d] (1).
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14.
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Evaluacion y calidad en las organizaciones publicas
by Antonio Trinidad Requena (Coord.) | ESPANA. Ministerio de Administraciones Publicas. Instituto Nacional de Administracion Publica. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrid : INAP, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.003.2E772e] (2).
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15.
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Praticas e representacoes de funcionarios publicos : Prefeitura Municipal de Porto Alegre (1989-1992)
by Schabbach, Letícia Maria. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Porto Alegre : UFRGS, 1995Dissertation note: Mestrado UFRGS Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S2915p] (1).
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16.
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Managing core public services
by MCKEVITT, David. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxford : Blackwell, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19M4788m] (1).
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17.
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Le developpement des competences des personnels du ministere de l'agriculture, de la peche et de l'alimentation: de la formation continue a l'education permanente
by Journees Nationales de la formation continue Paris 1996 abril 16-17. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : Ministere de L'agriculture de la peche et de l'alimentation, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.10D4899d] (1).
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18.
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Agencias reguladoras: o novo modelo regulatorio e seu aperfeicoamento
by Agencias reguladoras: o novo modelo regulatorio e seu aperfeicoamento Brasilia 2000 Dez. 06 | INSTITUTO HELIO BELTÃO (Organ.). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : Instituro Helio Beltrao, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.20A2656a] (1).
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19.
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Concessões de servicos públicos no Brasil
by BRASIL. Presidente (1995-2002 : F. H. Cardoso). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : Presidencia da Republica, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.03B8233c] (1).
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20.
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Regulatory policy in Latin America : post-privatization realities
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Miami : North-South Center Press, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.20R3447r] (1).
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