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21. Competitive priorities of enterprises in mainland China

by XIANDE Zhao | JEFF Hoi | YAN Yeung | QIANG Zhou.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

22. Testing the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs

by YOUSSEF, Mohamed A | MOHAMED, Zubair | SAWYER, Granville | WHALEY, Gary L.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

23. Cellular structure for total quality management in a globalized economy

by TAN, Lee Peng | TAN, John K. C.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

24. Quality improvement of barrack life in the Republic of Korea army

by SO Young Sohn | HYOUNG Ki So.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

25. A cross-cultural comparison of top management personality for TQM implementation

by HSIU Fu Yen | KRUMWIEDE, Dennis W | CHWEN Sheu.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

26. Diagnosing whether northern cyprus hotels are ready for TQM : an empirical analysis

by ARASLI, Huseyin.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

27. Widening quality gap : a historical interpretation

by REIS, Dayr | PENA, Leticia | NOVICEVIC, Milorad.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

28. Integrating the safety dimension into quality management systems : a process model

by KIT Fai Pun | IP-KEE Hui.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

29. Enhancement of web design quality through the QFD approach

by HEE-SOK Park | SEUNG J. Noh.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

30. Forging buyer-seller relationships for total quality management in international business : the case of the European cement industry

by RUYTER, Ko de | SEMEIJN, Janjaap.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, May 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

31. Quality in construction : the situation of the Chilean construction industry

by SERPELL, Alfredo | SOLMINIHAC, Hernan de | FIGARI, Claudio.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

32. Retrospective factorial fitting and reverse design of experiments

by LOY, C | GOH, T. N | XIE, M.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

33. Customer process approach to building loyalty

by BEHARA, Ravi S | FONTENOT, Gwen F | GRESHAM, Alicia B.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

34. An organizational profitability, productivity, performance (PPP) model : going beyond TQM and BPR

by SELLADURAI, R.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

35. Implementation obstacles for a work-development-oriented TQM strategy

by LJUNGSTROM, Martin | KLEFSJÖ, Bengt.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

36. A review of empirical research on total quality management using scale developing methods : an Australian perspective

by RAHMAN, Shams-Ur.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

37. The impact of just-in-time production on food quality

by XIN (James) He | HAYYA, Jack.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

38. Using a customer-focused approach to improve quality across the value chain : the case of Siderar

by PALADINO, Marcelo | BATES, Hilary | SILVEIRA, Giovani J.C. da.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

39. Measuring web-based service quality

by Y. N. LI | K.C.TAN | M. XIE.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

40. Software process management of top companies in Taiwan : a comparative study

by LI, Eldon Y | HOUNG-GEE Chen | TIEN-SHENG Lee.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, August 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

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