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21.
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A study of the business value of total quality management
by CHUNG, Yi-Chan | TIEN, Shiaw-Wen | HSIEH, Chia-Hsiang | TSAI, Chih-Hung. Source: Total quality management & business excellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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22.
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Total Quality Management : a critical analysis from a complexity approach
by SALMADOR, M. Paz | BUENO, Eduardo | MARANHAO, Roncalli. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, May-June 2008Availability: No items available
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23.
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Total Quality Management and employees' involvement : a case study of an australian organisation
by WELIKALA, Dilrukshi | SOHAL, Amrik S. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, May-June 2008Availability: No items available
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24.
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Total quality management : a selective commentary on its human dimensions
by CONNOR, Patrick E. Source: Public administration review: PARMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: malden, MA : Blackwell Publishers, nov./dec.1997Availability: No items available
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25.
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The influence of total quality management practices on the transformation of how organisations works
by HUR, Mann Hyung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available
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26.
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Employees' perspective on the effectiveness of ISO 9000 certification : a total quality management framework
by KUO, Tsuang | CHANG, Tsun-Jin | HUNG, Kuei-Chung | LIN, Ming-Yuan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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27.
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Creating social change in a municipality using a total quality management approach
by BERGVALL-KAREBORN, Birgitta | BERGQUIST, Bjarne | KLEFSJO, Bengt. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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28.
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Improving emergency management : A total quality management approach
by COMFORT, Louise K | PITTS, Kevin. Source: International Journal of Public Administration - IJPAMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1996Availability: No items available
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29.
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Total quality management : panacea or placebo for hospital management?
by EASTMAN, Creswell J | FULOP, Liz. Source: International Journal of Public Administration - IJPAMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1996Availability: No items available
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30.
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Total quality management teams in the office of administrative services, US department of the interior : a success story
by KECK, Mary Ellen. Source: International Journal of Public Administration - IJPAMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1996Availability: No items available
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31.
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Creating a new organizational culture : the key to total quality management in the public sector
by KIM, Pan S | PINDUR, Wolfgang. Source: International Journal of Public Administration - IJPAMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1995Availability: No items available
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32.
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Knowledge as a facilitator for enhancing innovation performance through total quality management
by HUNG, Richard Yu-Yuan | LIEN, Bella Ya-Hui | SHIH-CHIEN, Fang | MCLEAN, Gary N. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Mar./Apr. 2010Availability: No items available
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33.
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Investigating total quality management practice's inter-relationships in ISO 9001 :
by FOTOPOULOS, Christos | PSOMAS, Evangelos L | VOUZAS, Fotis K. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, May/June 2010Availability: No items available
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34.
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The effect of corporate culture and total quality management on construction project performance in Taiwan
by TSUNG-HSIEN, Kuo | YEN-LIN, Kuo. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, May/June 2010Availability: No items available
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35.
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Total quality management (TQM) strategy and organisational characteristics : evidence from a recent WTO member
by HOANGA, Dinh Thai | IGELB, Barbara | LAOSIRIHONGTHONG, Tritos. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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36.
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Customer satisfaction in Indian commercial banks through total quality management approach
by LENKA, Usha | SUAR, Damodar | MORAPATRA, Pratap K. J. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available
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37.
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Application of the total quality management approach in a Spanish retailer : the case of Mercadona
by CALLEJO MIGUEL, Blanco | BRONCANO SANTIAGO, Gutierrez. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available
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