A guide to competency development in the civil service : performance management and development system / Centre for Management and Organisation Development - CMOD.
By: Centre for Management e Organisation Development.
Material type: BookPublisher: Lansdowne : GSA, [s. d.]Description: 63 p.Subject(s): Desenvolvimento de Competências | Coaching | Serviço PúblicoItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.19 G94115 (Browse shelf) | ex. 1 | Available | 2018-0244 |
Part I Competency Development Key Issues The PMDS Competency Framework Knowledge Skills Behaviours and Attributes Methods of Developing Behavioural Competencies On-the-Job Learning The Importance of Coaching Formal Training Interventions Self Managed Learning and e-Learning When it's not a Learning Issue Part II The Seventeen Competencies of the PMDS Personal Effectiveness Cluster Self Confidence Achievement, drive and commitment Initiative Teamworking Communications Group and Interpersonal Effectiveness Cluster Networking/Influencing Customer Service Managing and Developing People Leadership Interpersonal Understanding Thinking Style and Problem Solving Cluster Analytical Thinking Conceptual Thinking Decision Making/Judgement Specialised Expertise Managing for Results Cluster Managing Budgets and Resources Information Seeking and Management Concern for Clarity and Work Quality
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