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1.
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DELIVERING public services in western Europe : sharing western european experience of para-government organization
by . Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : SAGE, 1988Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19E62d] (1).
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2.
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User charging for government services : best practice guidelines and case studies
by Blondal, Jon | Feuillet-Allard, Jocelyne | Zinnemann, Judy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1998Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 363 B654u] (1).
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3.
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Putting citizens first : portuguese experience in public management reform
by Alpoge, Atila | Dacier , Liz. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351.469 A457p] (2).
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4.
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Market emulation in hospitals Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.02M3453m] (1). Items available for reference: Biblioteca Graciliano Ramos [Call number: 5.02M3453m] (1).
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5.
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Emulation du marché dans les hôpitaux Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OCDE, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.02E559e] (1).
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6.
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Ethics in the public service : current issues and practice
by WASHINGTON, Sally | ARMSTRONG, Elia. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.12W3171e] (1).
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7.
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Melhor administração, mais cidadania : relatório e contas Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Lisboa : Conselho de Ministros, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.406 M521] (1).
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8.
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Régimen jurídico de las energías renovables y la cogeneración eléctrica
by DOMINGO López, Enrique. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrí : INAP, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.09D6711r] (2).
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9.
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Guía para la implantación de cartas de servicios Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrid : Ministerio de Administraciones Públicas, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15G896g] (2).
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10.
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ETHICS and accountability in a context of governance and new public management
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Amsterdam : IOS , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13E843eth] (1).
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11.
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Strategic choices in reforming public service employment : an international handbook
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Palgrave, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.03S8981s] (1).
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12.
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Administrations in transition : modernisation of public administration in four countries: Portugal, the Netherlands, Ireland and France / por Isabel Corte-Real... [et al.]. --
by Corte-Real, Isabel | Nomden, Koen | Kelly, Michael | Petiteville, Franck. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Maastricht : European Institute of Public Administration, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.406094 C827a] (1).
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13.
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Le management territorial à l'ère des réseaux
by PRAX, Jean-Yves. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : Éditions d'Organisation, 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11P919m] (1).
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14.
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L'ADMINISTRATION électronique au service des citoyens : actes du colloque organisé à Paris les 21 et 22 janvier 2002 par le Conseil d'Etat et l'Université Paris I Panthéon Sorbonne/Dirigido por: Georges Chatillon e Bertrand du Marais Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Bruxelles : Bruylant, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24A2382a] (1).
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15.
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Une évaluation à l'épreuve de son utilité sociale : rapport d'activité 2000-2002
by FRANÇA. CONSEIL NATIONAL DE L'ÉVALUATION. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : La Documentation Française, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5F814e] (1).
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16.
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Ética e serviço público : O momento europeu - Projeto EUROBRASIL 2000
by Rosa, Joaquim Coelho. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : MPOG, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13R7881e] (3).
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17.
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A reorganização das retaguardas administrativas de governo para a melhoria dos serviços públicos eletrônicos / European Commission. Directorate General for Information Society and Media. --
by European Commission. Directorate General for Information Society and Media. Source: Revista do Serviço PúblicoMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2006Online access: Acesso ao PDF Availability: No items available
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18.
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REFINING REGULATORY REGIMES : utilities in Europe
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Cheltenham : Edward Elgar, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23R3324r] (1).
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19.
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Agencies : how governments do things through semi-autonomous organizations
by Pollitt, Christopher | Talbot, Colin | Caulfield, Janice | Smullen, Amanda. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Palgrave Macmillan, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.20P775a] (1).
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20.
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Are civil servants different because they are civil servants? : who are the civil servants - and how?
by DEMMKE, Christoph. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Maastricht : European Institute of Public Administration, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.16D382c] (1).
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