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1.
CARTAS DE SERVICIOS PÚBLICOS

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Madrid : MAP/INAP, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.001INAP 4] (2).

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2.
Citizens and the new governance : beyond new public management

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Amsterdam : IOS Press, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.09C5812cn] (1).

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3.
Citizens first : summary report

by CANADIAN Centre for Management Development.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Montreal : Canadian Centre for Management Development/Centre Canadien de Gestion, 1998Title translated: Les citoyens d'abord; sommaire.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.09C21258c] (1).

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4.
Gestão de processos na CGRH/MJ

by SILVA, Suzana Modesto da.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Brasília : 2003Dissertation note: Trabalho de conclusão de curso. Especialização Escola Nacional de Administração Pública Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13S5861g] (1).

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5.
LA Agencia Estatal de Evaluación de la Calidad de los Servicios y de las Políticas Públicas : reflexiones y propuesta de creación, informe comisión expertos/Coordenador Juan Antonio Garde Roca

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Madrid : INAP, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.003.6A2656a] (2).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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