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701. An integration of balanced scorecards and data evelopment analysis for firm's benchmarking management

by CHIANG, Chwan-Yi | LIN, Binshan.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

702. Testing a hierarchical and integrated model of quality in the service sector : functional, relational, and tangible dimensions

by SÁNCHEZ-HERNÁNDEZ, R. M | MARTÍNEZ-TUR, V | PEIRÓ, J. M | RAMOS, J.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

703. Using taguchi methods to improve the production process quality : a case study

by DURA, Codruta | ISAC, Claudia.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

704. A study of the validity of three majos business excellence models in the Asia pacific region

by JAYAMAHA, Nihal | GRIGG, Nigel | MANN, Robin.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

705. Effect of ISO/TS 16949 on six sigma : the empirical case of taiwanese automobile and related industries

by LIU, Chin-Hung.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

706. Shipping operations quality assurance for fibreglass reinforced plastics manufacturers

by LEE, Jim | BEEKHARRY, Parvin | KOZMAN, Theodore A.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

707. Improvement of economic integration of design with process capability index

by HE, Zhen | ZHANG, Zhihong | LI, Bingguang | LIN, Binshan.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

708. The quest for quality as guided evolution

by FREIESLEBEN, Johannes.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

709. Relative impacts from product quality, service quality, and experience quality on customer perceives value and intention to shop for the coffee shop market

by YU, Hueiju | FANG, Wenchang.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

710. Effects of national culture on process management and technological innovation

by LIN, Liang-Hung.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

711. An analysis of ISO 9000 data in the world and the european union

by SAMPAIO, Paulo | SARAIVA, Pedro | RODRIGUES, A. Guimarães.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

712. Employees' perspective on the effectiveness of ISO 9000 certification : a total quality management framework

by KUO, Tsuang | CHANG, Tsun-Jin | HUNG, Kuei-Chung | LIN, Ming-Yuan.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

713. Measuring changes in quality management : an empirical analysis of japanese manufacturing companies

by ARAUZ, Rita | MATSUO, Hirofumi | SUZUKI, Hideo.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

714. Creating social change in a municipality using a total quality management approach

by BERGVALL-KAREBORN, Birgitta | BERGQUIST, Bjarne | KLEFSJO, Bengt.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

715. Research on the trade-off relationship within quality costs : a case study

by SU, Qiang | SHI, Jing-Hua | LAI, Sheng-Jie.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

716. Knowledge sharing and customer relationship management in the travel service alliances

by KU, Edward C. S | FAN, Yi Wen.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available

717. The EU as a negotiator in multilateral chemicals negotiations : multiple principals, different agents

by DELREUX, Tom.

Source: Journal of European Public PolicyMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Routledge, October 2008Availability: No items available

718. The European Union's governance ambitions and its administrative capacities

by SCHOUT, Adriaan | JORDAN, Andrew.

Source: Journal of European Public PolicyMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Routledge, October 2008Availability: No items available

719. Convergence towards where : in what ways, if any, are welfare states becoming more similar?

by STARKE, Peter | OBINGER, Herbert | CASTLES, Francis G.

Source: Journal of European Public PolicyMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Routledge, October 2008Availability: No items available

720. Two constitutionalisms? A comparison of British and French government attempts to justify the Constitutional Treaty

by LORD, Christopher.

Source: Journal of European Public PolicyMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Routledge, October 2008Availability: No items available

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