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81.
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Good practices in citizen-centred service
by BLYTHE, D. Marie | MARSON, D. Brian. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19B6615g] (1).
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82.
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Client satisfaction surveying: Common measurements tool
by SCHMIDT, Faye | STRICKLAND, Teresa. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15S3491c] (1).
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83.
|
The new North America : report on discussions among experts and public servants - September - November 2003
by HIGGINBOTHAM, John | GINTER, Kevin. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : CCMD, 2003Title translated: La nouvelle Amérique du Nord;sommaire des discussions entre experts et fonctionnaires - Septembre - Novembre 2003 .Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.13H635n] (1).
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84.
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Moderniser l'obligation de rendre compte du gouvernement: : un cadre de réforme
by Aucoin, Peter | JARVIS, Mark D. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : École de la Fonction Publique du Canada, 2005Availability: No items available Lost (1).
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85.
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Parceria para a excelência da gestão no setor público (2003-2007) : relatório final de avaliação Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.22P225p] (1).
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86.
|
Accidental Logics : the dynamics of change in the health care arena in the United States, Britain, and Canada
by TUOHY, Carolyn Hughes. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Orford University, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.02T927a] (1).
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87.
|
Federação hemiplégica e semidemocracia : a realidade do Brasil
by PEREIRA-DINIZ, Hindemburgo Chateaubriand. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Belo Horizonte : BDMG, 2009Availability: No items available On order (2).
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88.
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Federação hemiplégica e semidemocracia : a realidade do Brasil
by PEREIRA-DINIZ, Hindemburgo Chateaubriand. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Belo Horizonte : BDMG, 2009Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.08P4361f] (1). On order (1).
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89.
|
A dynamic balance : social capital and sustainable community development
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Vancouver : UBC, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.07D9972d] (1).
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90.
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Promoção da saúde : a construção social de um conceito em perspectiva comparada
by RABELLO, Lucíola Santos. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Fiocruz, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.02R114p] (1).
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91.
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Social rights, civil rights, and health reform in Canada
by BHATIA, Vandna. Source: Governance: An International Journal of Policy, Administration, and InstitutionsMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Malden : Wiley-Blackwell, January 2010Availability: No items available
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92.
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Regulating rule-making via impact assessment
by RADAELLI, Claudio M. Source: Governance: An International Journal of Policy, Administration, and InstitutionsMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Malden : Wiley-Blackweel, jan. 2010Availability: No items available
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93.
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Críticos da sociedade : o pensamento radical na América do Norte
by BOTTOMORE, T. B. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : ZAHAR, 1970Title translated: Radical thought in North America.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 3.04B7518c] (1).
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94.
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Em busca de uma nova síntese para a administração pública - textos para discussão
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2010Online access: Acesso Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B976b] (4). On order (1).
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95.
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Making the case : using case studies for teaching and knowledge management in public administration / por Andrew Graham. --
by Graham, Andrew. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Kingston : School of Policy Studies ; Queen's University, 2011Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351.07 G7381m] (2).
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96.
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International human resource management challenges in Canadian development INGOs
by O'SULLIVAN, Sharon L. Source: European Management JournalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxford : Elsevier, oct. 2010Availability: No items available
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97.
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Public health and collaborative governance
by FIERLBECK, Katherine. Source: Canadian Public AdministrationMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto : Ipac, mar./mars 2010Availability: No items available
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98.
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Restructurer peu, restructurer mieux : leçons d'expériences ministérielles récents au Canada
by Bernier, Luc | GAGNON, Stéphanie. Source: Canadian Public AdministrationMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto : Ipac, mar./mars 2010Availability: No items available
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99.
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Les tactiques d'influence1 des directeurs des ressources humaines employées auprès de l'équipe de direction du secteur public québécois
by BÉLANGER, José | GOSSELIN, Alain. Source: Canadian Public AdministrationMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto : Ipac, mar./mars 2010Availability: No items available
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100.
|
Standards of judicial review of administrative bodies : The consideration of citizen participation
by TAUCAR, Christopher Edward. Source: Canadian Public AdministrationMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto : Ipac, mar./mars 2010Availability: No items available
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