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681.
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A transformation function corresponding to IPA and gap analysis
by LIN, Shu-Ping | CHAN, Ya-Hui | TSAI, Ming-Chun. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available
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682.
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The influence of total quality management practices on the transformation of how organisations works
by HUR, Mann Hyung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available
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683.
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Reducing exposed copper on annular rings in a PCB factory through implementation of six sigma project
by LEE, Kuo-Liang | WEI, Chun-Chin | LEE, Hsu-Hua. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available
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684.
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Policy deployment : a review and comparisons of two best practices models
by JOLAYEMI, Joel K. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available
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685.
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If prevention is better than cure, why do firms do the opposite?
by SINGER, Marcos | DONOSO, Patricio. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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686.
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Improved quality tactic
by BUDYANSKY, Arkady. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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687.
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Development of an integrated model of a business excellence system
by YANG, Ching-Chow. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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688.
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A new paradigm of six sigma : knowledge-based digital six sigma
by PARK, Sung H | NTUEN, Celetine A | PARK., Eui H. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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689.
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Determinants of online service satisfaction and theirs impacts on behavioural intentions
by ZENG, Fue | HU, Zuohao | CHEN,Rrong | YANG, Zhilin. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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690.
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A study of the impacts of website quality on customer relationship performance
by LIANG, Chiung-Ju | CHEN, Hui-Ju. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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691.
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An integrated implementation model of strategic planning, BSC and hoshin management
by YANG, Ching-Chow | YEH, Tsu-Ming. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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692.
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Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
by SHAHIN, Arash | ZAIRI, Mohamed. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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693.
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An innovative method and tool for role-specific quality-training evaluation
by NANDA, Vic. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out 2009Availability: No items available
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694.
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The relationship among organisational learning, continuous improvement and performance improvement : an evolutionary perspective
by NI, Wenbin | SUN, Hongyi. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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695.
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Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
by GONZÁLEZ, Jose M. Hurtado | CÁMARA, Sebastian Bruque | GONZÁLEZ, Jose L. Galan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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696.
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Towards managing quality cost : a case study
by JAJU, S. B | MOHANTY, R. P | LAKHE, R. R. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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697.
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Assessing students' rating in higher education : a servquakl approach
by CHATTERJEE, Aditya | GHOSH, Chiranjib | BANDYOPADHYAY, Souvik. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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698.
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Why is quality improving continuously? An integrated perspecive of institutions theory and the resource-based view of the firm
by LAI, Kuei-Kuei | LIU, Tzu-Hsin | KAO, Fang-Chen. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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699.
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Is six sigma culture bound? A conceptual model and propositions for further inquiry
by PISANI, Michael J | HAYES, Randall | KUMAR, Anil | LEPISTO, Lawrence. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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700.
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A new method to identify the category of the quality attribute
by CHEN, Jih-Kuang | LEE, Yu-Cheng. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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