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41.
|
Good practices in citizen-centred service
by BLYTHE, D. Marie | MARSON, D. Brian. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19B6615g] (1).
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42.
|
Client satisfaction surveying: Common measurements tool
by SCHMIDT, Faye | STRICKLAND, Teresa. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15S3491c] (1).
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43.
|
The new North America : report on discussions among experts and public servants - September - November 2003
by HIGGINBOTHAM, John | GINTER, Kevin. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : CCMD, 2003Title translated: La nouvelle Amérique du Nord;sommaire des discussions entre experts et fonctionnaires - Septembre - Novembre 2003 .Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.13H635n] (1).
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44.
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Moderniser l'obligation de rendre compte du gouvernement: : un cadre de réforme
by Aucoin, Peter | JARVIS, Mark D. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : École de la Fonction Publique du Canada, 2005Availability: No items available Lost (1).
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45.
|
Promoção da saúde : a construção social de um conceito em perspectiva comparada
by RABELLO, Lucíola Santos. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Fiocruz, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.02R114p] (1).
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46.
|
Social rights, civil rights, and health reform in Canada
by BHATIA, Vandna. Source: Governance: An International Journal of Policy, Administration, and InstitutionsMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Malden : Wiley-Blackwell, January 2010Availability: No items available
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47.
|
Críticos da sociedade : o pensamento radical na América do Norte
by BOTTOMORE, T. B. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : ZAHAR, 1970Title translated: Radical thought in North America.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 3.04B7518c] (1).
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48.
|
Les tactiques d'influence1 des directeurs des ressources humaines employées auprès de l'équipe de direction du secteur public québécois
by BÉLANGER, José | GOSSELIN, Alain. Source: Canadian Public AdministrationMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Toronto : Ipac, mar./mars 2010Availability: No items available
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49.
|
Les institutions de défense et de promotion des droits de la personne et du citoyen au Québec : un chaos apparent
by LAMARCHE, Lucie. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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50.
|
Welfare States in transition : national adaptations in global economies
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : SAGE, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.02W4455w] (1).
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51.
|
Public sector reform : rationale, trends and problems
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : SAGE, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.03P9761p] (1).
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52.
|
Labour productivity and flexibility
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : St. Martin's, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.04L1257l] (1).
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53.
|
A previdência ao redor do mundo
by ASSOCIAÇÃO NACIONAL DOS FISCAIS DE CONTRIBUIÇÕES PREVIDENCIARIAS (Brasil). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : ANFIP, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.07A84911p] (2).
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|
|
54.
|
PUBLIC sector employment in a time of transition
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madison : Industrial Relations Research Association, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13P9767ps] (1).
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|
55.
|
Para a década de 90, prioridades e perspectivas de políticas públicas : setor externo Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : IPEA/IPLAN, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.03P221p] (1).
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56.
|
Creation directe d'emplois dans le secteur public : evaluation des experiences nationales: Canada, Danemark, Etats-Unis, Norvege, Royaume-Uni
by OCDE. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OCDE, 1980Title translated: Direct job creation in the public sector.Online access: Acesso Availability: No items available On order (1).
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|
57.
|
Public administration in developed democracies : a comparative study Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1988Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 321.8 P9761] (1).
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58.
|
Consultation and communications
by WASHINGTON, Sally | DERIOT, Anna | DAVIS, Glyn. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.17W3171c] (1).
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|
|
59.
|
User charging for government services : best practice guidelines and case studies
by Blondal, Jon | Feuillet-Allard, Jocelyne | Zinnemann, Judy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1998Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 363 B654u] (1).
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|
|
60.
|
Performance management in government : contemporary illustrations Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.6 P4388] (1). Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.6 P4388] (1).
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