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141.
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Usagers ou clients? : marketing et qualite dans les services publics / por Bertrand de Quatrebarbes; prefacio de Claude Gruson. --
by Quatrebarbes, Bertrand de. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Paris : Les Editions d'Organisation, 1996Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 346.0926 B4625] (1).
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142.
|
Moderniser les services publics: mission possible : guide methodologique pour la conduite du changement dans les services publics / por Christian Guyon... [et al.]. --
by Guyon, Christian. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Paris : Les Editions d'Organisation, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.367 G989m] (2).
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143.
|
La redaction administrative en pratique
by FERRANDIS, Yolande. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : Les Editions d'Organisation, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 16F372r] (1).
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144.
|
Les métiers techniques de la fonction publique / por Daniel Harman. --
by Harmand, Daniel. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Paris : Les Éditions d'Organisation, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.63 H2876m] (1).
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145.
|
Administração: generalidades e seus instrumentos : a auditoria na administração pública federal / por Salli Szajnferber e Vicente Ferrer Correia Lima. --
by Szajnferber, Salli | Lima, Vicente Ferrer Correia. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasilia : DASP, 1971Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.15 S9965a] (2).
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146.
|
Ações premiadas no 1º Concurso de Experiências Inovadoras de Gestão na Administração Pública Federal 1996 / organizado por Vera Lúcia Petrucci e Maria das Graças Rua. --
by Concurso de Experiências Inovadoras de Gestão na Administração Pública Federal, 1 Brasília 1996 | Petrucci, Vera Lúcia [org.] | Rua, Maria das Graças [org.]. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasilia : ENAP, 1998Online access: Acesso ao PDF Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.40630981 A253 1996] (3). On order (1).
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147.
|
Alternative service delivery : sharing governance in Canada / editado por Robin Ford e David Zussman. --
by Ford, Robin [ed.] | Zussman, David [ed.]. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Toronto, Ontario : Institute of Public Administration of Canada, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.63 A4665a] (1).
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148.
|
Ações premiadas no 4º Concurso de Inovações na Gestão Pública Federal Prêmio Hélio Beltrão 1999 / organizado por Vera Lúcia Petrucci e Lícia Maria Umbelino. --
by Concurso Inovação na Gestão Pública Federal, 4 Brasília 1999 | Petrucci, Vera Lúcia [org.] | Umbelino, Lícia Maria [org.]. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasilia : ENAP, 2000Online access: Acesso ao PDF Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.40630981 A253 1999] (3). On order (1).
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149.
|
Ações premiadas no 3º Concurso Nacional de Experiências Inovadoras de Gestão da Administração Pública Federal Prêmio Hélio Beltrão 1998 / organizado por Vera Lúcia Petrucci e Lícia Maria Umbelino. --
by Concurso de Experiências Inovadoras de Gestão na Administração Pública Federal,3 Brasília Junho 1998 | Petrucci, Vera Lúcia [org. ] | Umbelino, Lícia Maria [org. ]. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasilia : ENAP, 1999Online access: Acesso ao PDF Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.40630981 A253 1998] (3). On order (1).
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150.
|
Manual de administracion municipal
by Instituto Nacional de Administracion Publica (INAP) | Banco Nacional de Obras y Servicios Públicos. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.160972 M2941] (1).
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151.
|
Manual de planeacion del desarrollo economico municipal
by Instituto Nacional de Administracion Publica (INAP) | Banco Nacional de Obras y Servicios Públicos. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.340972 M2941] (1).
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152.
|
Manual de administración del desarrollo urbano municipal
by Instituto Nacional de Administración Pública (INAP) | Banco Nacional de Obras y Servicios Públicos. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.7930972 M2941] (1).
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153.
|
Manual de reglamentación municipal
by Instituto Nacional de Administracion Publica (INAP) | Banco Nacional de Obras y Servicios Públicos. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 348.0250972 M2941] (1).
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154.
|
Manual de administración de personal municipal
by Instituto Nacional de Administracion Publica (INAP) | Banco Nacional de Obras y Servicios Públicos. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.60972 M2941] (1).
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155.
|
La administracion de los servicios publicos municipales
by Instituto Nacional de Administracion Publica (México) | Centro de Estudios de Administracion Municipal (México). Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Toluca : INAP, 1985Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.630972 A2381] (1).
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156.
|
La fonction publique de l'etat en 1985 : rapport annuel
by France. Ministère de la Fonction Publique et des Simplifications Administratives. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Paris : La Documentation Francaise, 1986Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.630944 F6731] (1).
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157.
|
Burocracia, modernidade e reforma administrativa / por Magno Antonio Correia de Mello. --
by Mello, Magno Antonio Correia de. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasília : Brasília Jurídica, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.440981 M5271b] (2).
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158.
|
Report on occupational analysis of executive, managers and supervisors in the public service of Canada
by Canada. Public Service Commission. Staff Development Branch. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: [Quebec?] : Public Service Commission of Canada, 1983Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.30971 R42531] (1).
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159.
|
Um novo Estado para São Paulo : subsidios para um projeto de reforma administrativa
by Fundação do Desenvolvimento Administrativo (FUNDAP). Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: São Paulo : FUNDAP, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.44098161 N945] (3).
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160.
|
Por um Estado eficiente / por Romildo Canhim. --
by Canhim, Romildo. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasília : SAF, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.44 C222p] (2).
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