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41. Manual de atencion al publico por Alma Alvariza. --

by Alvariza, Alma.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Uruguai : PRONADE, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.812 A4739m] (1).

42. Negociação : como transformar confronto em cooperação

by MARTINELLI, Dante P | ALMEIDA, Ana Paula de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15M3852n] (1).

43. Estratégias de reengenharia para sua empresa

by CURRID, Cheryl.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Record, 1995Title translated: Computing strategies for reengineering your organization.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14C9767e] (1).

44. Excelência acima de tudo

by PETERS, Tom | AUSTIN, Nancy.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Record, 1985Title translated: A passion for excellence.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16P483e] (1).

45. Liderança orientada para pessoas : o toque humano como fator de produtividade e lucro

by ARNOLD, William W | PLAS, Jeanne M.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1996Title translated: The human touch: today's most unusual program for productivity and profit.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09A752l] (1).

46. Os sete hábitos das pessoas muito eficazes

by COVEY, Stephen R.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Best Seller, 1989Title translated: The seven habits of haghly effective people.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11C8736s] (1).

47. Ser humano e ser diferente : valorizando as pessoas por seus dons especiais

by MYERS, Isabel Briggs | MYERS, Peter B.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Gente, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05M9964s] (1).

48. Handbook of administrative communication

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Marcel Dekker, 1997Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 16H23617h] (1).

49. Negociação total : encontrando soluções, vencendo resistências, obtendo resultados

by WANDERLEY, Jose Augusto.

Edition: 4 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Gente, 1998Online access: Click here to access online | Click here to access online Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15W245n] (1).

50. Negociação total : encontrando soluções, vencendo resistências, obtendo resultados

by WANDERLEY, José Augusto.

Edition: 3. edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Gente, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15W245n] (2).

51. Difficult conversations : how to discuss what matters most

by Stone, Douglas | Patton, Bruce | Heen, Sheila.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Penguin Books, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 16S8771d] (1).

52. The practical coach : management skills for everyday life

by CAPRONI, Paula J.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New Jersey : Prentice Hall, c2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11C254p] (1).

53. Leaders efficaces : communication et performance en équipe

by GORDON, Thomas.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Quebec : Le Jour, 2003Online access: Click here to access online Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09G6621l] (1).

54. O poder no contexto da decisão organizacional

by LEITÃO, Sergio Proença.

Source: RAP Revista de Administração PúblicaMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : FGV, Mar. /Abr. 1996Availability: No items available

55. Os jogos da vida : análise transacional e o relacionamento entre as pessoas

by BERNE, Eric.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Nobel, 2005Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11B525j] (1).

56. Powerful conversations : how high-impact leaders communicate / por Phil Harkins. --

by Harkins, Phil.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c1999Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 658.4092 H2825p] (1).

57. encouraging the heart : a leader's guide to rewarding and recognizing others

by KOUZES, James M | Posner, Barry Z.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco/Ca. : Jossey-Bass, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09K8821l] (1).

58. Relacionamentos interpessoais e emoções nas organizações : uma visão biológica

by LEITÃO, Sergio Proença | FORTUNATO, Graziela | FREITAS, Angilberto Sabino de.

Source: RAP Revista de Administração PúblicaMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : FGV, Set. /Out. 2006Availability: No items available

59. Gestão de pessoas : Compreendendo o comportamento humano nas organizações

by CAMPELO, Arandi Maciel.

Edition: 2. ed. rev. e ampl.Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Recife : Livro Rápido, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05C193g] (1).

60. Aspectos comportamentais da gestão de pessoas

by MACÊDO, Ivanildo Izaias de | RODRIGUES, Denize Ferreira | JOHANN, Maria Elizabeth Pupe | CUNHA, Neisa Maria Martins da.

Edition: 8. edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : FGV, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05M1413a] (2).

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
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