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681. A transformation function corresponding to IPA and gap analysis

by LIN, Shu-Ping | CHAN, Ya-Hui | TSAI, Ming-Chun.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available

682. The influence of total quality management practices on the transformation of how organisations works

by HUR, Mann Hyung.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available

683. Reducing exposed copper on annular rings in a PCB factory through implementation of six sigma project

by LEE, Kuo-Liang | WEI, Chun-Chin | LEE, Hsu-Hua.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available

684. Policy deployment : a review and comparisons of two best practices models

by JOLAYEMI, Joel K.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, jul./ago. 2009Availability: No items available

685. If prevention is better than cure, why do firms do the opposite?

by SINGER, Marcos | DONOSO, Patricio.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

686. Improved quality tactic

by BUDYANSKY, Arkady.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

687. Development of an integrated model of a business excellence system

by YANG, Ching-Chow.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

688. A new paradigm of six sigma : knowledge-based digital six sigma

by PARK, Sung H | NTUEN, Celetine A | PARK., Eui H.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

689. Determinants of online service satisfaction and theirs impacts on behavioural intentions

by ZENG, Fue | HU, Zuohao | CHEN,Rrong | YANG, Zhilin.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

690. A study of the impacts of website quality on customer relationship performance

by LIANG, Chiung-Ju | CHEN, Hui-Ju.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

691. An integrated implementation model of strategic planning, BSC and hoshin management

by YANG, Ching-Chow | YEH, Tsu-Ming.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

692. Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines

by SHAHIN, Arash | ZAIRI, Mohamed.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

693. An innovative method and tool for role-specific quality-training evaluation

by NANDA, Vic.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out 2009Availability: No items available

694. The relationship among organisational learning, continuous improvement and performance improvement : an evolutionary perspective

by NI, Wenbin | SUN, Hongyi.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

695. Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency

by GONZÁLEZ, Jose M. Hurtado | CÁMARA, Sebastian Bruque | GONZÁLEZ, Jose L. Galan.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

696. Towards managing quality cost : a case study

by JAJU, S. B | MOHANTY, R. P | LAKHE, R. R.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

697. Assessing students' rating in higher education : a servquakl approach

by CHATTERJEE, Aditya | GHOSH, Chiranjib | BANDYOPADHYAY, Souvik.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

698. Why is quality improving continuously? An integrated perspecive of institutions theory and the resource-based view of the firm

by LAI, Kuei-Kuei | LIU, Tzu-Hsin | KAO, Fang-Chen.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

699. Is six sigma culture bound? A conceptual model and propositions for further inquiry

by PISANI, Michael J | HAYES, Randall | KUMAR, Anil | LEPISTO, Lawrence.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

700. A new method to identify the category of the quality attribute

by CHEN, Jih-Kuang | LEE, Yu-Cheng.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available

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