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1.
As universidades federais : gastos, desempenho, eficiência e produtividade

by CORBUCCI, Paulo Roberto.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Brasília : IPEA, 2000Availability: No items available On order (1).

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2.
Monitoring performance in the public sector : future directions from international experience

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New Brunswick : Transaction , 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11M7445m] (1).

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3.
A estratégia em ação : balanced scorecard

by KAPLAN, Robert S | NORTON, David P.

Edition: 3. edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 1997Title translated: The balanced scorecard.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14K175e] (2).

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4.
The search for governement efficiency : from hubris to helplessness

by DOWNS, George W | LARKEY, Patrick D.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : McGraw-Hill, 1986Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11D7515s] (1).

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5.
Benchmarking : o caminho da qualidade total: identificando, analisando e adaptando as melhores praticas da administracao que levam a maximizacao da performance empresarial

by CAMP, Robert C.

Edition: 3 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Pioneira, 1998Title translated: Benchmarking: the search for industry best practices that lead to superior performance.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14C1863b] (1).

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6.
Public productivity handbook

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Marcel Dekker, 1992Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.08P9766p] (1).

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7.
Liderança para competitividade : gestão estratégica da produtividade, do relacionamento e da qualidade

by HOLANDA, Fátima.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.13.1H722l] (1).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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