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1.
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Beverley Wakem - seeking out the truth Source: Public Sector: Journal of the Institute of Public Administration New ZealandMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: New Zealand : IPANZ, oct. 2010Availability: No items available
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2.
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Le Médiateur de la République au prisme de la démocratie administrative
by BAUDOT, Pierre-Yves | RÉVILLARD, Anne. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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3.
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Écouter les usagers : de la simplification à l'innovation
by WAINTROP, Françoise. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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4.
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Le médiateur de la république périmètre et autonomisation d'une institution
by BAUDOT, Pierre-Yves | Revillard, Anne. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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5.
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Le défenseur des enfants : une émancipation réussie
by BUI-XUAN, Olivia. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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6.
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Réflexions à propos de la saisine du défenseur des droits
by Cluzel-Métayer, Lucie. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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7.
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Ombudsmän nordiques et Défenseur des droits
by LEGRAND, M. André. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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8.
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Les grands chantiers du Défenseur des droits
by SENGHOR, Richard. Source: Revue Française d'Administration PubliqueMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : ENA, 2011Availability: No items available
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9.
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Há um gênero mais adequado para determinada função?
by SANTOS, Cinara. Source: Casoteca de Gestão PúblicaMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2011Online access: Acesso | Acesso Availability: No items available
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10.
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Quando uma denúncia anônima feita à Ouvidoria vira ameaça ao denunciante
by GUIMARÃES, Mohara de Melo. Source: Casoteca de Gestão PúblicaMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2011Online access: Acesso | Acesso Availability: No items available
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11.
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Participação social e inclusão política nos conselhos nacionais
by ALENCAR, Joana Luiza Oliveira | FONSECA, Igor Ferraz da. Source: Boletim de Análise Político-InstitucionalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Ipea, 2012Online access: Acesso Availability: No items available
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12.
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Ouvidoria pública e governança democrática
by CARDOSO, Antonio Semeraro Rito | LIMA NETO, Fernando Cardoso | ALCANTARA, Elton Luiz da Costa. Source: Boletim de Análise Político-InstitucionalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Ipea, 2013Online access: Acesso Availability: No items available
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13.
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Ouvidoria : gestão de vínculos, lugar de soluções
by IASBECK, Luiz Carlos Assis. Source: Ideias em GestãoMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Faculdade AIEC, mar. 2014Online access: Acesso Availability: No items available
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14.
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Ouvidoria pública brasileira : reflexões, avanços e desafios / por Alex da Silva Xavier. --
by Xavier, Alex da Silva. Source: Revista do Serviço Público - RSPMaterial type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasília, DF : Enap, 2018Online access: Acesso ao PDF Availability: No items available
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15.
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El defensor del pueblo europeo
by CARMONA y Choussat,Juan Francisco. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrid : INAP, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15C2879d] (2).
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16.
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Relatório de avaliação de programa : Programa Governo Eletrônico
by BRASIL. Tribunal de Contas da União. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : TCU, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24B8233r] (1).
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17.
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O papel das ouvidorias na comunicação pública do Poder Judiciário / por Henrique Hugueney Romero, Francisco Cláudio Corrêa Meyer Sant’Anna. --
by ROMERO, Henrique Hugueney | Sant-Anna, Francisco Cláudio Corrêa Meyer. Source: Revista do Serviço Público - RSPMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2014Online access: Acesso ao PDF Availability: No items available
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18.
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Ouvidor municipal: um defensor do povo : o caso Curitiba
by NEVES, Gleisi Heisler. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Curitiba : CDM / IBAM , 1987Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15N518o] (1).
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19.
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Programa de Fortalecimento da Capacidade Institucional para Gestão em Regulação - PRO-REG : Contribuições para melhoria da qualidade da regulação no Brasil
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Semear, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.23P9621c] (1). On order (1).
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20.
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When governments listen : moving toward publicly engaged governing
by BERMAN, Barbara J. Cohn. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : National Center for Civic Innovation, 2012Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15B5161w] (1).
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