Client satisfaction surveying: Common measurements tool
By: SCHMIDT, Faye
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Contributor(s): STRICKLAND, Teresa
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Material type: ![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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Contents:
- Common measurements - A Framework - Common measurements - Methodology - Summary and Recommendations
Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.15S3491c (Browse shelf) | 1 | Available | 10011444 |
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1.15R7951c Controle Administrativo | 1.15R7951c Controle Administrativo | 1.15S2648n Le nouveau contrôle de gestion : | 1.15S3491c Client satisfaction surveying: Common measurements tool | 1.15S47179o Ombudsman para as empresas estatais | 1.15T1662c O controle nas organizações | 1.15T1662c O controle nas organizações |
- Common measurements - A Framework - Common measurements - Methodology - Summary and Recommendations
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