|
|
141.
|
Administração pública no Brasil : uma breve história dos Correios
by Barros Neto, João Pinheiro de. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : ANNABLUME, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 383.1 B2776a] (1).
|
|
|
142.
|
Citizen-centred service : responding to the needs of canadians
by Canadian Centre for Management Development. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : The Learning Centre, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 353.48 C21258c] (1).
|
|
|
143.
|
Avanços e perspectivas da gestão pública nos Estados / Conselho Nacional de Secretários de Estado de Administração. -- Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília: CONSAD/FUNDAP, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351 A946] (2).
|
|
|
144.
|
Project management : a systems approach to planning, scheduling, and controlling
by KERZNER, Harold. Edition: 9 ed Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Hoboken/New Jersey : John Wiley & Sons, c2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.20K419p] (1).
|
|
|
145.
|
Project managing E-Learning
by SHACKELFORD, Bill. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Alexandria, VA : ASTD, c2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 12S5243p] (1).
|
|
|
146.
|
GOVERNANCE in the Twenty-First Century : revitalizing the public service / B. Guy Peters e Donald J. Savoie. --
by Peters, B. Guy [Ed.] | Savoie, Donald J [Ed.]. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Québec : Canadian Centre for Management Development/ Centre Canadien de Gestion, 2000. --Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.05G7211go] (2).
|
|
|
147.
|
Good practices in citizen-centred service
by BLYTHE, D. Marie | MARSON, D. Brian. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19B6615g] (1).
|
|
|
148.
|
Client satisfaction surveying: Common measurements tool
by SCHMIDT, Faye | STRICKLAND, Teresa. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15S3491c] (1).
|
|
|
149.
|
Gerenciamento da rotina do trabalho do dia-a-dia
by CAMPOS, Vicente Falconi. Edition: 8. edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Nova Lima, MG : INDG , 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.08C1984g] (2).
|
|
|
150.
|
Integração das ferramentas da qualidade ao PDCA e ao programa seis sigma
by AGUIAR, Silvio. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Nova Lima, MG : INDG , 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16A282i] (2).
|
|
|
151.
|
O mercado de software no Brasil : problemas institucionais e fiscais
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Câmara dos Deputados, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.19M553m] (1).
|
|
|
152.
|
Gestão pública para um Brasil de todos : instrumento para o autodiagnóstico organizacional
by BRASIL.Ministério do Planejamento Orçamento e Gestão.Secretaria de Gestão. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : MP/SEGES, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.357 B8233g] (1).
|
|
|
153.
|
Resumo dos trabalhos
by Encontro Científico de Administração, 31 Rio de Janeiro 22-26 Set. 2007. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : ANPAD, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01E5623r] (1).
|
|
|
154.
|
Teoria geral da administração
by Maximiano, Antonio Cesar Amaru. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Atlas, 2008Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01M464t] (1).
|
|
|
155.
|
Liderança, qualidade e competitividade
by SIQUEIRA, Jairo. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 1995Availability: No items available On order (1).
|
|
|
156.
|
Facilitadores da qualidade : requisitos e habilidades
by O'HANLON, Tim. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Pioneira, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01O364f] (1).
|
|
|
157.
|
Gerenciando a qualidade : a visão estratégica e competitiva
by GARVIN, David A. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G2447g] (1).
|
|
|
158.
|
Guerras pela qualidade : os sucessos e fracassos da revolução da qualidade
by MAIN, Jeremy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : CAMPUS, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M224g] (1).
|
|
|
159.
|
Gerenciamento da qualidade
by BROCKA, Bruce | BROCKA, M. Suzanne. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16B8642g] (1).
|
|
|
160.
|
As ferramentas da qualidade no gerenciamento de processos
by WERKEMA, Maria Cristina Catarino. Edition: 4 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Belo Horizonte : Fundação Christiano Ottoni, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16W488f] (1).
|
