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1. A gerencia da criatividade

by ALENCAR, Eunice M. L. Soriano de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.4A368g] (2).

2. Qualidade em servicos : o atendimento ao cliente como fator de vantagem competitiva

by DENTON, D. Keith.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1990Title translated: Quality service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16D415q] (3).

3. Manual de gerenciamento da qualidade

by WALLER, Jenny | ALLEN, Derek | BURNS, Andrew.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1996Title translated: The quality management manual.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16W1984m] (1).

4. Qualidade da criatividade : a vez do Brasil

by MIRSHAWKA, Victor | MIRSHAWKA JUNIOR, Victor.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.10M6768q] (1).

5. Gerenciamento de contratos na administração pública

by HERMES, Gustavo Cauduro | GOULART, Marlano | LEIRIA, Jerônimo Souto.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books do Brasil, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.21H553g] (1).

6. Criatividade & marketing

by DUAILIBI, Roberto | SIMONSEN JR., Harry.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books do Brasil, 1990Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.4D812c] (1).

7. Marketing público : como atrair investimentos, empresas e turismo para cidades, regiões, estados e países

by KOTLER, Philip | HAIDER, Donald H | REIN, Irving.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.17K874m] (1).

8. A forca de um lider

by KRAUSE, Donald G.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1999Title translated: The way of the leader.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09K913] (1).

9. Administracao nos novos tempos : os novos horizontes em administracao

by Chiavenato, Idalberto.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01C5327a] (1).

10. Mudanca de paradigma

by TAPSCOTT, Don | CASTON, Art.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1995Title translated: Paradigm shift: the new promise of information technology.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.19T175m] (1).

11. Os caminhos da qualidade : como vencer os desafios da economia global

by GREEN, Cynthia.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books ; SENAC, 1995Title translated: A business week guide: the quality imperative.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G7954c] (1).

12. Macroeconomia

by Dornbusch, Rudiger | Fischer, Stanley.

Edition: 5 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1991Title translated: Macroeconomics.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.02.1D713m] (3). Items available for reference: Biblioteca Graciliano Ramos [Call number: 6.02.1 D713m] (1).

13. Macroeconomia

by SANCHS, Jeffrey D | LARRAIN, Felipe.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1995Title translated: Macroeconomics for Global Economy.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.02.1S2119m] (1).

14. A arte da guerra para executivos

by KRAUSE, Donald G.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1996Title translated: The art of war for executives.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14K913a] (1).

15. Redes de computadores : servicos, administracao e seguranca

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.19T2662r] (1).

16. As vinte e duas consagradas leis do marketing

by RIES, Al | TROUT, Jack.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books , 1993Title translated: The 22 immutable laws of marketing.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16R559v] (1).

17. Mantendo clientes

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Makron Books, 1994Title translated: Keeping customers.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14M292m] (1).

18. Deterioração organizacional

by MARQUES, Antonio Carlos F.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01M3573d] (1).

19. Cultura organizacional : formação, tipologias e impactos

by FREITAS, Maria Ester de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.2F8665c] (1).

20. Reengenharia na prática

by PETROZZO, Daniel | STEPPER, John C.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1996Title translated: Successful reengineering.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14P4979r] (1).

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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