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1.
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Putting citizens first : portuguese experience in public management reform
by Alpoge, Atila | Dacier , Liz. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351.469 A457p] (2).
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2.
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Complex contracting out for information technology Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24C73773c] (1).
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3.
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GOVERNANCE in transition : public management reforms in OECD countries Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.07G7211g] (1).
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4.
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O governo eletrônico no Estado de São Paulo
by SANCHEZ, Oscar Adolfo | ARAUJO, Marcelo. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : CEDEC, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24S2111g] (2).
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5.
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Building the virtual state : information technology and institutional change
by FOUNTAIN, Jane E. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Washington : Brookings Institution, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24F7718b] (1).
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6.
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E TRANSFORMATION in Governance : new directions in government and politics
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Hershey : IGP, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24E113e] (1).
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7.
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Strategies for information technology governance
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Hershey : IGP, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.19S8984s] (1).
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8.
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Textos de referência em desburocratização do Estado : papel da informatização
by BRASIL. Ministério do Planejamento,Orçamento e Gestão. Secretaria de Gestão. Departamento de Programas de Cooperação Internacional em Gestão. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : MP, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24B8233t] (2).
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9.
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Resumo dos trabalhos
by Encontro Científico de Administração, 31 Rio de Janeiro 22-26 Set. 2007. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : ANPAD, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01E5623r] (1).
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10.
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Gestão pública : melhores práticas
by Lins, João (Coord.) | Miron, Paulo (Coord.). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Quartier Latin do Brasil, 2009Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.4013 G3937] (2).
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11.
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BYOB - Bringing your own bytes
by India. Ministry of Personnel, Public Grievances and Pensions. Department of Administrative Reforms and Public Grievances. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New Delhi : Penguin Enterprise, 2009Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.05I3911b] (2).
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12.
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Planejamento estratégico 2011-2014
by BRASIL. Ministério do Planejamento, Orçamento e Gestão. Secretaria de Logística e Tecnologia da Informação. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : MP/SLTI, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.13.1B8233p] (1).
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13.
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Learn From Them
by India. Ministry of Personnel, Public Grievances and Pensions. Department of Administrative Reforms and Public Grievances. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New Delhi : Penguin Enterprise, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.10I3911l] (1).
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14.
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Governança de tecnologia da informação : um panorama da adoção de modelos de melhores práticas por empresas usuárias
by TAROUCO, Hiury Hakim | GRAEML, Alexandre Reis. Source: RA - USP Revista de AdministraçãoMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Fea - USP, jan./mar. 2011Online access: Acesso Availability: No items available
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15.
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Fundamentos do gerenciamento de serviços de TI : preparatório para a certificação ITIL V3 Foundation
by FREITAS, Marcos André dos Santos. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Brasport, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.24F8665f] (1).
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16.
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Processo de contratação de serviços de tecnologia da informação para organizações públicas
by CRUZ, Cláudio Silva da | ANDRADE, Edméia Leonor Pereira de | FIGUEIREDO, Rejane Maria da Costa. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Ministério da Ciência e Tecnologia / Secretaria de Política de Informática, 2011Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24C9573p] (1).
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17.
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Governança da Internet : aspectos da formação de um regime global e oportunidades para a ação diplomática
by LUCERO, Everton. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Fundação Alexandre de Gusmão, 2011Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.24L935g] (2).
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18.
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Empowering open and collaborative governance : technologies and methods for online citizen engagement in public policy making
by KOUSSOURIS, Sotirios (Ed.) | CHARALABIDIS, Yannis (Ed.). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Springer, 2012Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.07E557e] (1).
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19.
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Governança de TI verde : o ouro verde da nova TI
by MANSUR, Ricardo. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Ciência Moderna, 2011Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.24M289g] (1).
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20.
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Implantando a governança de TI : da estratégia à gestão dos processos e serviços
by FERNANDES, Aguinaldo Aragon | ABREU, Vladimir Ferraz de. Edition: 3. edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Brasport, 2012Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.24F3631i] (1).
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