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61.
|
Bureaucrats and leadership
by . Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : St. Martin's, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B9528bu] (1).
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62.
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Um novo paradigma de gestão ou mais um programa de qualidade? : a experiência do hospital das clínicas de Porto Alegre(HCPA)
by XAVIER, Antônio Carlos da R | BATISTA, Fabio Ferreira. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : IPEA, 1997Availability: No items available On order (1).
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63.
|
Developing monitoring indicators for urban micro contracts in South Asia
by SOHAIL, M | MILES, D.W.J | COTTON, A.P. Source: International Journal of Project ManagementMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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64.
|
Tools for innovators : creative strategies for managing public sector organizations
by Cohen, Steven | Eimicke, William. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: San Francisco : Jossey-Bass , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.34 C6781t] (1).
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65.
|
Balanced measures for strategic planning : a public sector handbook
by MONAHAN, Kathleen E. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Virginia : Management Concepts, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M7347b] (1).
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66.
|
Effective financial management in public and nonprofit agencies
by MCKINNEY, Jerome B. Edition: 3 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Westport : PRAEGER, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.01M4788e] (1).
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67.
|
Service quality strategy implementation : a model and the case of the Algarve hotel industry
by CÂNDIDO, Carlos J.F. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, jan. 2005Availability: No items available
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68.
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The influence of continuous improvement and performance factors in total quality organization
by CHANG, Hsin Hsin. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, May 2005Availability: No items available
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69.
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Are all results created equal? auditing organizational outcomes for quality
by KERNS, Charles D. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, sep. 2005Availability: No items available
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70.
|
Excellence and leadership in the public sector : the role of education and training
by Global Forum on Reinventig Government Building Trust in Government, 7 Vienna 26-29 Jun. 2007. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : United Nations, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09G5623e] (1).
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71.
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A excelência em gestão pública : a trajetória e a estratégia do GESPÚBLICA
by Lima, Paulo Daniel Barreto. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.39 L7324e] (2).
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72.
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Parceria para a excelência da gestão no setor público (2003-2007) : relatório final de avaliação Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.22P225p] (1).
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73.
|
Avaliação continuada da gestão pública : repertório
by Brasil. Ministério do Planejamento, Orçamento e Gestão | Secretaria de Gestão. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Brasília : MP/SEGES, 2004Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 658.4013 A945] (1).
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74.
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Como ser um líder eficaz
by HELLER, Robert. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Publifolha, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09H4772c] (1).
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75.
|
Facilitadores da qualidade : requisitos e habilidades
by O'HANLON, Tim. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Pioneira, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01O364f] (1).
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76.
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Guerras pela qualidade : os sucessos e fracassos da revolução da qualidade
by MAIN, Jeremy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : CAMPUS, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M224g] (1).
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77.
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Gerenciamento da qualidade
by BROCKA, Bruce | BROCKA, M. Suzanne. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16B8642g] (1).
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78.
|
O segredo da qualidade
by CONWAY, William E. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Marcos Cobra, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7671s] (1).
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79.
|
Gestão pública : melhores práticas
by Lins, João (Coord.) | Miron, Paulo (Coord.). Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Quartier Latin do Brasil, 2009Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.4013 G3937] (2).
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80.
|
Mudança organizacional / Coordenado por: Thomaz Wood Jr Edition: 4. edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Atlas, 2004Availability: No items available On order (1).
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