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1.
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Curso avançado de licitações e contratos públicos
by . Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Juarez de Oliveira, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 8.02C977c] (2).
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2.
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Manual de direitos do consumidor
by FILOMENO, José Geraldo Brito. Edition: 2. edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Atlas, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 8.16F488m] (1).
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3.
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Ombudsman para as empresas estatais
by Seminario sobre Ombudsman para as empresas estatais Brasilia 17 set. 1985. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : CENDEC, 1985Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15S47179o] (1).
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4.
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Moving business/industry towards sustainable consumption : the role of NGOs
by . Source: European Management JournalMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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5.
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Measures of marketing success : a comparison between Spain and the UK
by LLONCH, Joan | EUSEBIO, Rossano | AMBLER, Tim. Source: European Management JournalMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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6.
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Microeconomia y conducta
by FRANK, Robert H. Edition: 4 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Madrid : McGraw-Hill, 2001Title translated: Microeconomics and behavior.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.02.1F8281m] (1).
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7.
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Denny`s sees the light of diversity
by Adamson, Jim | McNATT, Robert | McNATT, Rosemary Brav. Source: Human Resource Management International DigestMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2001Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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8.
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HR transformation at AT&T Consumer Services Source: Human Resource Management International DigestMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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9.
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Eight questions for customer knowledge management in e-business
by ROWLEY, Jennifer. Source: Journal of Knowledge ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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10.
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An analysis of success factors an benefits of partnering in construction
by BLACK, Carolynn | AKINTOYE, Akintola | FITZGERALD, Eamon. Source: International Journal of Project ManagementMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: dec. 2000Availability: Items available for reference: Biblioteca Graciliano Ramos (1).
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11.
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Managing in local government / por Richard Kerley. --
by Kerley, Richard. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London : Macmillan , 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.140942 K395m] (1).
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12.
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Improving quality in the spanish electrical sector : A QFD application
by ROYO, M. Pilar | TRICÁS, Jesús | TOMÁS, Xavier. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, June 2005Availability: No items available
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13.
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The relationship between customer satisfaction and shareholder value
by MATZLER, Kurt | HINTERHUBER, Hans H | DAXER, Christian | HUBER, Maximilian. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, July 2005Availability: No items available
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14.
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O futuro da competição : Como desenvolver diferenciais inovadores em parceria com os clientes
by PRAHALAD, C. K | Ramaswamy, Venkat. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Elsevier, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.01P8984f] (1).
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15.
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A relação entre livre comércio, defesa da concorrência e proteção dos consumidores na economia política do Mercosul
by PEREIRA, Alexandre Carneiro. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : UnB, 2006Dissertation note: Dissertação de Mestrado em Relações Internacionais Universidade de Brasília. Instituto de Relações Internacionais Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.18P4361r] (1).
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16.
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Brasil : o futuro da economia
by DIAS, Guilherme Leite da Silva. Source: Estudos Avançados - USPMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Instituto de Estudos Avançados da Universidade de São Paulo, Janeiro/Abril 2006Online access: Acesso Availability: No items available
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17.
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VADE Mecum Saraiva / Colaboração: Antônio Luiz de Toledo Pinto, Márcia Cristina Vaz dos Santos Windt e Lívia Céspedes Edition: 2 ed. atual. amplMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Saraiva, 2006Online access: Acesso Availability: No items available Lost (1).
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18.
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DEFESA do Consumidor na América Latina : atlas geopolítico/Supervisão:Alex Christian Kamber e Coordenação:Ricardo Morishita Wada Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : Ministério da Justiça/Secretaria de Direito Econômico/Departamento de Proteção e Defesa do Consumidor, 2005Title translated: Defensa del consumidor en América Latina; atlas geopolítico.Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 8.16D3136d] (1).
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19.
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Consumers and the State since the second World War
by HILTON, Matthew. Source: The Annals of the American Academy of Political and Social ScienceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Thousand Oaks : SAGE, May 2007Availability: No items available
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20.
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Acerca del clientelismo y la política social : reflexiones en torno al caso argentino
by ALONSO, Guillermo V. Source: Revista del CLAD Reforma y DemocraciaMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Caracas : CLAD, Febrero 2007Online access: Acesso Availability: No items available
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