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41.
|
Recursos humanos na empresa : pessoas, organizações e sistemas
by Chiavenato, Idalberto. Edition: 3. edMaterial type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Atlas, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.04C5327r] (1).
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42.
|
Atendimento ao cliente : o recurso esquecido
by PILARES, Nanci Capel. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Nobel, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14P637a] (1).
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43.
|
Trabalhabilidade
by KRAUSZ, Rosa R. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Nobel, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05K917t] (1).
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44.
|
Manual de atencion al publico
by ALVARIZA, Alma. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Montevideo : PRONADE, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15A4739m] (1).
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45.
|
Negociação : como transformar confronto em cooperação
by MARTINELLI, Dante P | ALMEIDA, Ana Paula de. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15M3852n] (1).
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46.
|
Estratégias de reengenharia para sua empresa
by CURRID, Cheryl. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Record, 1995Title translated: Computing strategies for reengineering your organization.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14C9767e] (1).
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47.
|
Excelência acima de tudo
by PETERS, Tom | AUSTIN, Nancy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Record, 1985Title translated: A passion for excellence.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16P483e] (1).
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48.
|
Liderança orientada para pessoas : o toque humano como fator de produtividade e lucro
by ARNOLD, William W | PLAS, Jeanne M. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1996Title translated: The human touch: today's most unusual program for productivity and profit.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09A752l] (1).
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49.
|
Os sete hábitos das pessoas muito eficazes
by COVEY, Stephen R. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Best Seller, 1989Title translated: The seven habits of haghly effective people.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11C8736s] (1).
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50.
|
Ser humano e ser diferente : valorizando as pessoas por seus dons especiais
by MYERS, Isabel Briggs | MYERS, Peter B. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Gente, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05M9964s] (1).
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51.
|
Comunicacao eficaz na empresa : como melhorar o fluxo de informacoes para tomar decisoes corretas
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Campus, 1999Title translated: The Articulate Executive.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 16A695c] (1).
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52.
|
Handbook of administrative communication
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1997Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 16H23617h] (1).
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53.
|
Encyclopedia of policy studies
by . Edition: 2 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Marcel Dekker, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4E5636e] (1).
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54.
|
Motivating people in lean organizations
by HOLBECHE, Linda. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxford : Butterworth-Heinemann, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05H723m] (1).
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55.
|
Giving and receiving feedback : building constructive communication
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Menlo Park : Crisp Learning, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14G5394g] (1).
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56.
|
King Arthur's round table : how collaborative conversations create smart organizations
by PERKINS, David. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New Jersey : John Wiley & Sons, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01P448k] (1).
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57.
|
Relacoes interpessoais e qualidade de vida no trabalho
by BOM SUCESSO, Edina de Paula. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05B695r] (1).
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58.
|
Negociação total : encontrando soluções, vencendo resistências, obtendo resultados
by WANDERLEY, Jose Augusto. Edition: 4 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Gente, 1998Online access: Click here to access online | Click here to access online Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15W245n] (1).
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59.
|
Negociação total : encontrando soluções, vencendo resistências, obtendo resultados
by WANDERLEY, José Augusto. Edition: 3. edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Gente, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.15W245n] (2).
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60.
|
Difficult conversations : how to discuss what matters most
by Stone, Douglas | Patton, Bruce | Heen, Sheila. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Penguin Books, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 16S8771d] (1).
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