|
|
41.
|
Juran planejando para a qualidade
by JURAN, J.M. Edition: 3 edMaterial type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Pioneira, 1995Title translated: Juran on planning for quality.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16J957j] (1).
|
|
|
42.
|
Auditoria da qualidade
by Gil, Antonio de Loureiro. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G463a] (1).
|
|
|
43.
|
Atendimento ao cliente : o recurso esquecido
by PILARES, Nanci Capel. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Nobel, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14P637a] (1).
|
|
|
44.
|
Diagnostico organizacional para qualidade e produtividade
by FERREIRA, Ernande Monteiro. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14F3832d] (1).
|
|
|
45.
|
Qualidade e investimento : a arte de garantir a qualidade
by CROSBY, Philip B. Edition: 6 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Jose Olympio, 1994Title translated: Quality is free.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C9496q] (1).
|
|
|
46.
|
O Brasil no fim do século : desafios e propostas para a ação governamental Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : IPEA, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 6.07B8233bfs] (1).
|
|
|
47.
|
The regulatory challenge
by BISHOP, Matthew | KAY, John | MAYER, Colin. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New york : Oxford University, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.20B6221r] (1).
|
|
|
48.
|
Os caminhos da qualidade : como vencer os desafios da economia global
by GREEN, Cynthia. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Makron Books ; SENAC, 1995Title translated: A business week guide: the quality imperative.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G7954c] (1).
|
|
|
49.
|
American anti-management theories of organization : a critique of paradigm proliferation
by DONALDSON, Lex. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Cambridge : Cambridge University, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.1D6766a] (1).
|
|
|
50.
|
Made in America : regaining the productive edge
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Cambridge : The MIT, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01D4387m] (1).
|
|
|
51.
|
Gestao democratica da escola publica
by PARO, Vitor Henrique. Edition: 2 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atica, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.06P2571g] (1).
|
|
|
52.
|
Vencer com qualidade : a história da Florida Power & Light
by HUDIBURG, John J. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Qualitymark, 1992Title translated: Winning with quality: the FPL story.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16H884v] (1).
|
|
|
53.
|
Profissionalização da gestão pública e a reforma do Estado
by MARANHÃO. Secretaria de Estado da Administração, Recursos Humanos e Previdência. Edition: 3 ed. rev. amplMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Luís : SIOGE, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.14M3114p] (1).
|
|
|
54.
|
Mantendo clientes
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Rio de Janeiro : Makron Books, 1994Title translated: Keeping customers.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14M292m] (1).
|
|
|
55.
|
Raízes do sucesso empresarial : a experiência de três empresas bem-sucedidas: Belgo Mineira, Metal Leve e Weg S.A
by BRASIL, Haroldo Vinagre | DIEGUES, Sonia | BLANC, Georges. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01B8234r] (1).
|
|
|
56.
|
Prosperando no caos
by PETERS, Tom. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Harbra, 1989Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01P4811p] (1).
|
|
|
57.
|
Inteligência estratégica nos negócios
by PINA, Vitor Manuel Dias Castro. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.06P645i] (1).
|
|
|
58.
|
Liderança orientada para pessoas : o toque humano como fator de produtividade e lucro
by ARNOLD, William W | PLAS, Jeanne M. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Atlas, 1996Title translated: The human touch: today's most unusual program for productivity and profit.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09A752l] (1).
|
|
|
59.
|
Fábrica de talentos : técnicas para dirigir e desenvolver pessoas
by GASALLA, Jose Maria. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Sao Paulo : Gente, 1996Title translated: La nueva direccion de personas.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05G246f] (1).
|
|
|
60.
|
Reengenharia organizacional : repensando os conceitos da reengenharia a partir da realidade brasileira
by MONTEIRO, Jose Airton. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasilia : QA&T Consultores Associados, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14M775r] (1).
|
